Michael R Miller

*** ********** **.

Rochester, NY 14609

Home: 585-***-****

Mobile: 585-***-****

acxctf@r.postjobfree.com

www.linkedin.com/in/michaelmiller18

SUMMARY: Multi-Disciplined professional with experience in Mechanical Engineering, quality, customer service and Information Technology. Seeking challenging opportunity that utilizes my knowledge of product design and configuration for manufacture of industrial equipment. Effective in creating innovative cost effective solutions to meet specific customer requirements. Involvement within various engineering capacities includes team leader, project management, product development and documentation.

PROFICIENCIES

Product Design and Development for Engineer to Order (ETO) and Configure to Order (CTO) products.

Ability to create and service products across the entire product lifecycle – from conception and design to sourcing and service.

Design for Manufacturing and Assembly (DFMA) and LEAN Manufacturing Principles.

Engineering Documentation and Technical Writing including Functional and Business Requirements.

Project Management, Leadership and Organizational skills.

Advanced GD&T to ASME Y14.5 spec. along with ANSI, ASTM and ISO standards.

TECHNICAL SKILLS

Experience with Syteline, Mapics, SAP and Microsoft Dynamics AX (ERP/MRP software).

SharePoint 2013, JIRA 6.2.

AutoCAD 2010, PTC Creo 1.0 (Pro/E) CAD Systems.

Cincom Aquire and Buy Design (TDCI) product configuration software.

Office 2015 (Word, Excel, Visio, PowerPoint and One Note) Microsoft Office 365.

Certificates in Quality Improvement Process, Skills for Supervisors and Excellence through Quality.

PROFESSIONAL EXPERIENCE

Konecranes Inc., Henrietta, NY Nov. 2015- June 2016

Service Manager – Rochester Branch

Manage and direct the local service operation to inspect, repair and maintain overhead Cranes and various hoisting and lifting equipment from multiple manufacturers.

Prepare Quotes and Orders for scheduled inspections, routine maintenance and break down repairs.

Ensure client’s equipment is compliant with OSHA and CMAA regulations. Prepare supporting documents and reports. Recommend replacement of worn items and supplying spare parts as needed.

Maintain and grow customer base through Sales of Maintenance Programs, equipment and repairs.

Provide Customer Service and Project Management along with field supervision for larger projects.

eLogic Group, Victor, NY 2007- Sept. 2015

Consultant – Data Analyst

Work with Industrial Equipment Manufacturing companies to realize gains in productivity, cycle time, quality and sales effectiveness by applying lean principles across the entire organization thru implementation of Demand Creation and Guided Selling tools.

Business Systems Consulting position specializing in business simplification and customized IT solutions to streamline and automate B2B commerce.

Help define rulesets for CTO/ETO Industrial Product Configuration products and processes.

Worked with internal and external clients to gather requirements for B2B Commerce needs, Strategic Assessments and Data Analysis including GAP and SWOT analysis.

Train new Users as well as supplying technical support for Microsoft CRM and MDM software.

Michael R Miller (Cont.)

Clough Harbour and Associates, Rochester, NY 2005-2007

Engineering Designer/ CAD Coordinator

Work as member of Facilities and Energy Division to survey a wide variety of industrial and commercial

facilities and processes looking for conservation opportunities and subsequent energy analysis. Along with implementation of recommended retrofits.

Design and layout of mechanical building systems including HVAC, plumbing and electrical systems along with structural steel and foundations for municipal and commercial facilities.

Helped develop company-wide Standards and Practices.

CAD coordination of projects along with preparation of specifications and bid packages.

Gorbel Inc. Fishers, NY 1995-2005

Applications Engineering Supervisor

Oversaw the Applications Engineering group for a manufacturer of ergonomic Work Station Cranes and a full line of material handling equipment with average annual sales of $60 million per year.

Facilitated staffs ability to meet objectives. Monitored work load and kept workforce at appropriate staffing levels. Trained new employees and fostered career development.

Designed integrated solutions for custom engineered material handling systems based on the customer application and factors such as load capacity, duty cycle and material flow.

Succeeded in reducing the turnaround time on orders by 20-25% by automating the order process.

Project management of larger orders to ensure shipment was on time and on budget.

Provided customer support on installation issues with field crews in the set up and operation of structural, mechanical, and electrical components.

Helped grow the company’s product offerings by standardizing custom parts through parametric programming and mass customization.

SPX Lightnin/Mixing Equipment Company, Rochester, NY 1991-1995

Mechanical Designer

Designed specialized industrial processing equipment per customer requirements.

Prepared layout, assembly, detail and manufacturing production drawings along with creation of bill of materials (BOM) in ERP system to satisfy design requirements.

Requisition of non-standard raw materials and components required by the design including motors, mechanical seals, bearings, etc.

Wrote installation maintenance instructions along with detailed assembly drawings.

Tonias Engineers / Cedra Corporation, Rochester, NY 1988-1991 CAD Technician

Created complete sets of drawings for use in Civil Engineering projects including; Bridge and roadway design

for New York State Thruway Authority (NYSTA), site development, and layout of residential subdivisions.

Worked closely with project engineers in determining design specifications, steel component sizes and cost estimates to prepare bid packages.

Customer support and training for users of CEDRA software for systems operation and data management.

EDUCATION

Bachelor of Professional Studies – Science and Technology

State University of New York, Empire State College

Rochester, New York

Associate of Applied Science – Mechanical Technology, Design and Drafting.

State University of New York, College of Technology at Alfred

Alfred, New York

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