PROFESSIONAL PROFILE

QUALIFICATIONS

EXPERIENCE

MELISSA HARRIS

*** **** **** **** **., Canton, GA 30115 C: 678-***-**** acxcro@r.postjobfree.com Organized and multi-talented Executive Assistant with over 15 years of providing direct support to CEO's and senior-level executives. Thrives in a fast paced environment, independently or in collaboration with a team. Organizing meetings, and managing third-party vendors. Exceptional knowledge in key areas of administration, finance, and business operations. Driven by an earnest desire to help others and amplify their potential. Passionate about serving in a “right hand” role, driven to anticipate needs and solve problems so that the principal can stay focused on what matters most. Committed to lifelong learning to increase effectiveness in the workplace, setting aspirational goals, and exceeding expectations. Proven ability to maintain confidentiality, adapt to any situation, and serve as a trusted advisor and proxy in both personal and professional matters. Project management

Communicate with all levels in the

organization

Meeting facilitation / logistics

Record keeping

Expense / financial reporting

Accounts Payable

Extensive calendar management

Event planning for 20 - 500+

Multi-line & VoIP telephone systems

Ability to prioritize

Deadline-driven

Multi-tasking ability

Results-oriented

Service-minded

Professional demeanor

Self-directed

Time management ability

03/2016 to 09/2016 Sr. Logistics Specialist

IFS Freight Solutions - Atlanta, GA

Utilize a TMS system to coordinate and manage all freight while practicing cost effective strategies and measures of on time performance

Coordinate with all vendor and customer departments regarding freight details and appropriate documentation to ensure successful pick-ups

Perform daily reporting and analysis for tracking, carrier to vendor success rate, delays in transit to production schedule and expected arrivals

Managed all processes for investigating and filing claims when encountering lost or damaged freight

Provide follow up and explore issues relating to missed freight or improper documentation affecting price or transit

03/1996 to 03/2016 Executive Assistant / Logistics / Accounts Payable Jinny Corp. - Doraville, GA

Collaborated with other administrative team members, human resources and the finance department on special projects and events. Provided logistical support to visiting executives. Handled and distributed all incoming and outgoing mail. Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.

Investigated issues and problems and drafted responses to urgent requests. Served as Executive Assistant to the national sales manager, marketing manager and purchasing managers.

Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.

Supported 100+ employees at all levels, including executive leadership. Oversaw scheduling for the day-to-day logistics for 12 National Distribution Centers. Coordinated rush orders and order changes.

Resolved problems for customers, warehouses and carriers. Wrote daily transportation reports. Produced bills of lading and updated shipment EDUCATION

status information. Monitored shipments to guarantee on-time delivery. Processed an average of $30 million in checks per month; utilizing 15 different payable accounts.

05/1994 to 10/1995 OTR Truck Driver

Roberts Express - Akron, OH

Over the road truck driver responsible for the timely pick-up and delivery of freight. Processed transportation documentation and export paperwork for shipments delivering to Canada

Assure paperwork was accurate to DOT standards

04/1988 to 12/1993 Customer Service Representative G.E. Computer Service - Norcross, GA

Managed American Airlines account

Logged service complaints from airports and travel agencies Worked with A.A. Sabre system and G.E Database

Cleared service call information in the system with technicians Received Lightning Award from technicians for professional service in 1993. 1986 High School Diploma: General

Chamblee High School - Chamblee, GA, USA

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