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Engineer Customer Service

Location:
Parkersburg, WV, 26104
Posted:
November 02, 2016

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Resume:

RESUME

ROBERT C. KRUM

Name: Robert C. Krum

Location: 247 North Hills Drive

Parkersburg, WV 26104

Phone: 304-***-**** (Home)

304-***-**** (Cell)

E-Mail: acxcrl@r.postjobfree.com

Education: Associate Applied Science – Orange County Community College

Bachelors Chemical Engineering – Rensselaer Polytechnic Institute

Masters Of Engineering – Rensselaer Polytechnic Institute

Experience: Over forty years experience in Project Management/Engineering,

Manufacturing Engineering, Engineering Supervision,

Customer Service, and College Instruction.

Work History: (All with E. I. DuPont except College Instruction)

2014-Present-Adjunct Engineering Faculty-Washington State Community College

2003-2009 – Washington Works, Parkersburg, WV – Technology Associate

for a laminated glass Technical Service & Development Laboratory.

1984-2003 – Washington Works, Parkersburg, WV – Senior Engineer

Butacite® Polyvinyl Butyral Manufacturing Technical Organization.

1980-1984 – Washington Works, Parkersburg, WV – Area Superintendent

Tefzel® Teflon® Copolymer Manufacturing Engineering Technical

Organization.

1977-1980 – LaPorte Plant, LaPorte, TX – Area Superintendent Elvanol®

Polyvinyl Alcohol Manufacturing Engineering Technical Organization.

1970-1977 – LaPorte Plant, LaPorte, TX – Startup Engineer then Process

Engineer for the Elvanol® Technical Organization (new plant).

1969-1970 – Niagara Falls Plant, Niagara Falls, NY – Engineer for the Elvanol®

Technical Organization.

Summer 1968 – Niagara Falls Plant, Niagara Falls, NY – Summer Engineer

for the Sodium Manufacturing Plant.

Highlights: Project Engineering:

Developed basic data for $30MM (1970s dollars) new Elvanol® Plant.

Startup Engineer – Laporte Elvanol® Operation

Lead Project Engineer on $6MM (1970s dollars) 106–132 mm lb

Elvanol® expansion project successfully completed on time and within budget.

Developed (concept-authorization-project engineering-construction)

successful stepwise capital project to convert from powdered

Butacite® production to all refrigerated production with minimal production outages.

Lead Production Engineer on Korean Butacite® Shadeband Expansion

Project (postponed due to 1990s Asian business crisis)

Manufacturing Engineering:

Solved distillation column operations problem to resume Elvanol® plant

operations which had been severely curtailed for one month.

Elvanol® Technology Representative on proposed license agreement with

Japan for used of partially hydrolyzed Elvanol® Technology.

Networked with national gravure printers to solved a rate limiting ink swirl

problem on the Butacite® gravure tinting line.

Worked globally (US, Germany, Korea) on Butacite® quality programs

both external (Q1, TQM, Pentastar, QS9000 etc.), and internal (PQM, CUSUM, etc.). Installed a successful LAN for quality control, eliminating the need for a more expensive CQMS mainframe system.

Engineering Supervision:

Area Superintendent Elvanol® Technical Organization – Laporte Texas

Area Superintendent Tefzel® Technical Organization – Washington Works

Customer Service:

Glass Laminated System Technical Service and Development (TS&D)

Organization - Lead US Technical Laboratory activities.

1.Improved TS&D and PM (Performance Monitoring) turnaround timing to reestablish TS&D organization credibility.

2.Reallocated laboratorian work responsibilities to eliminate outside laboratory analysis of PM testing saving $100M per year out of pocket costs.

College Instruction:

Instructed Courses in Freshmen Engineering, Freshmen Chemistry,

Statics, Engineering Materials, and Strength of Materials

Certifications: Six Sigma Green Belt

Project Management (Wharton School – Univ. of Pennsylvania)

Quality System Auditor

Project Team Leader

QS 9000 Training

Failure Mode and Effect (FMEA) training for Processes, Products and Designs

Management By Objectives (Wharton School – Univ. of Pennsylvania)

Seven Basic Habits of Highly Effective People ( Stephen R. Covey & Associates)

Awards: 2000 DuPont Marketing Excellence Award

2002 DuPont Engineering Excellence Award

Computer: Proficient in all Microsoft Office Applications

Designed, procured, installed, programmed, administered LAN for Quality Control



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