Customer Service, Data Entry, Receptionist

Geralyn Mathe

Secretary I Customer

Milwaukee, WI 53214

***********@***.*** - 414-***-****

Clerical/Administrative / Customer Service

WORK EXPERIENCE

Secretary I Customer Service

Greater Milwaukee Bowling Assoc. - Milwaukee, WI - July 1996 to March 2008 Responsibilities included data entry, telephone work and walk-in customer service. Handling the mailing incoming and out going and receiving packages from UPS and FedEx. Issuing awards, creating and maintaining tournament documents and funds.

Within U.S.B.C.Standards, maintaining league sanctioning information and funds. Maintain office inventory and completing statistics for publication. Retail Merchandiser

Hallmark Cards, Inc - Kansas City, MO - June 1990 to July 1996 Responsible for assembling teams for department revisions at major chain stores throughout S.E. Wisconsin. Supervise team, complete associated paperwork and scheduling with customers. Modify fixtures, displays and advertising schemes as needed. Insure correct inventory per store manager and immediate supervisor. This was an independent position.

Customer Service

Aurora Credit Union - Milwaukee, WI - December 1989 to January 1991 As a teller assisted customers with transactions such as travelers checks, savings accounts, checking accounts, etc.

Performed general office duties of filing, data entry, and answering phones.

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Bookkeeper

Gimbels Midwest, Inc - Milwaukee, WI - June 1984 to December 1986 Duties included reconciling all cosmetic sales reports for nine stores. Assisted vendors with commissions and salary support. Responsible for posting the general ledger, preparation and balancing certain reports, including buyers travel, freight and merchandise statistics.

Bookkeeper

Mitchell St. State Bank - Milwaukee, WI - 1975 to 1983 Responsible for posting and reconciling the general ledger, Milwaukee, WI balancing bank checks (money orders, cashiers checks, Position: Bookkeeper dividend checks).

1975-1983 Answering telephones, balancing customers checkbooks, research work and light typing.

• Computer entries and inquiries, proof work and daily reconciliation of savings.

Also started out as a teller.

EDUCATION

School/Business

Pulaski Senior High School - Milwaukee, WI

ADDITIONAL INFORMATION

Qualifications • Proficient in Microsoft Office products.

• 25+ years of experience in customer relations.

• Excellent written and oral communication abilities.

Contact this candidate