Gabrielle Avery

Houston, TX *****

469-***-****

acxcok@r.postjobfree.com

EXPERIENCE

Front Desk/Receptionist, Tootsies; Houston, TX February 2016-Current

• Greeting clients

• Providing reception assistance to buyers, sales associates and clients

• Managing client special orders and transactions between stores

• Communicating with accounts payable providing information for daily transactions

• Maintain supplies and filing systems.

• Providing shipping information to shipping department for outgoing merchandise

• Data entry and photocopy documents

• Updating client contact and payment information

• Administrative support during daily company charity events and promotions

• Providing all closing sales reports and deposits to management Guest Service Coordinator, Azur West; Houston, TX June 2014-February 2016

• Provide reception assistance to the salon staff and owners

• Follow-up with clients on their salon experience

• Handle customer inquiries such as purchases, returns, and complaints, providing resolution when necessary

• Book and maintain staff schedules

• Ensure the stylists and other staff members are timely for all appointments

• Maintain salon inventory including ordering, tracking and updating

• Daily updates of company's social media accounts

• Data entry, mailing sorting and distribution, scanning and faxing

• Track sales and commission totals on a daily/weekly/monthly basis

• Post all salon sales activity and balance and close all entries on a nightly basis Office Assistant, Hilton Hotel University of Houston; Houston, TX October 2012- June 2014

• Arrange travel reservations for Professors, Deans, and students

• Manage expense reports, P-cards, time sheets and checks via QuickBooks

• Managing incoming and outgoing packages

• Answer incoming calls and respond to daily emails

• Maintain filing systems. Scan and fax documents

• Create invoices and vouchers via Oracle

• Data entry and photocopy documents

• Providing customer service to resolve student account issues

• Complete on-campus errands as needed

EDUCATION

University of Houston ; Houston,TX 2012-Current

SKILLS

MS Office(Word,PowerPoint,Excel,Outlook), Quickbooks, Oracle, PeopleSoft, PayCom, Celerant

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