MARISA LaTORRE

**** ****** ******, ● Venice, Florida 34285 ● 914-***-**** ● acxcmn@r.postjobfree.com

SUMMARY

Patient care coordinator and skilled office assistant, with advanced computer skills and the ability to handle diverse responsibilities, master new technology, prioritize and multi-task in a fast-paced environment.

SKILLS AND ABILITIES

•Advanced Microsoft Excel, Word, Outlook and Publisher skills

•Records management expert

•Computer literate and comfortable with new technology

•Excellent writing, interpersonal and communication skills

EXPERIENCE

Patient Care Coordinator May 2015-present

Ear-Resistible Hearing Center, Venice, Florida

My responsibilities include:

Answering incoming calls and inquiries; scheduling appointments and maintaining appointment schedule

Reviewing and maintaining patient charts; inputting and updating patient information in Sycle audiology system

Collecting and processing payments, process financing applications, preparing bank deposits, preparing and submitting finance applications, compiling reports

Interfacing with insurance companies, familiarity with ICD10 coding, obtaining benefit and eligibility information, submitting claims using Availity and HCFA

Planning and organizing promotional events

Human Resources Assistant July 2001 – July 2014

LAKELAND CENTRAL SCHOOL DISTRICT, East Main Street, Shrub Oak, New York

In this position, I provided support to the Assistant Superintendent for Human Resources for a large school district. I was the first point of contact for external and internal inquiries and my responsibilities included:

Preparing and maintaining all certified staff files

Posting vacancies utilizing online system, retrieving and reviewing applications in accordance with State and Federal regulations and internal requirements

Onboarding of all new hires

Maintaining multiple HRIS databases

Providing benefit information and benefit administration

Assisting with counseling, documenting issues and actions taken

Acting as liaison between district and State licensing board

Monitoring of license data to ensure certifications remained current

Assisting certified staff with licensing process and requirements

Tracking leaves of absence, in accordance with FMLA and district regulations, overseeing paid and unpaid leaves

Providing user support to instructional staff, troubleshooting and assisting with internal software applications