Wendy S. Varela

acxcia@r.postjobfree.com

*** ***** **. ******* ** 94544

Phone Number: 510-***-****

Objective: Obtain a position where my passion, creativity and

educational experience can be utilized to improve customer service.

Languages

Fluent in Spanish and English

.

Career Background

Synergy Corporate Housing San Ramon, CA

Guest Services 11/2014-09/2016

Maintain a strong liaison with families and residents.

Resolve any specific problems and tailor programs as necessary

Perform duties from other property positions as needed or at the direction of the

General Manager in order to maintain proper operations of the property.

Process guest registration, computing and collecting payments, verification of

credit card transactions.

Transmit and receive messages via telephone and fax machine.

Read and run various reports using Excel software.

Create and confirm guest reservations as well as maintain organized records.

Maintains client satisfaction within established guidelines.

Senior Pro Services

(Caregiving services) San Leandro

CA

Staff Coordinator 07/2014-11/2014

Coordinate details of events such as conferences and meetings.

Maintain staff schedules organized and detailed.

Assist with ongoing training programs for caregivers and ongoing staff.

Provide staff and client support to better enhance care giver's experience.

Center for Discovery

(Eating Disorder treatment center)

Residential Counselor

Fremont CA

04/2014-07/2014

Orientates the resident with the rules, expectations, intent, and routine of the daily

treatment schedule.

Contributing insightful, practical, and meaningful information to the treatment

planning process.

Documented clients behavior and keeping record of patterns/ notations computer

base. Directing residents in a clear, concise, and informative matter.

Provide client support in meal prep and meal planning.

Easter Seals Bay Area

(Autism services)

Behavioral Specialist/ABA Therapist Hayward CA

08/2013-05/2014

Provide parent education, develop and deliver specific intervention strategies.

Provide direct one -on-one play based teaching to clients.

Sustain indirect work such as entry data, clients behavioral progress on

spreadsheet reports.

Attend meetings and conduct on-going staff trainings.

Utilizes Excel program for data entry and maintain progress reports.

Manage 3-4 cases a week.

Education

California State University, East Bay Hayward CA

BA in Human Development, Option in Adolescence 09/11-

06/14

Ohlone College Fremont CA

AA in Human Development 07/08-05/11

Professional References

Guest services: Destiny Best: 510-***-****

acxcia@r.postjobfree.com

Account coordinator: Adriana Minero: 510-***-****

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Supervisor: Michelle Hernandez: 925-***-****

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