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Service Advisor

Location:
Weatherford, TX, 76085
Posted:
October 12, 2020

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Original resume on Jobvertise

Resume:

B. Kurt Melton

*** ********* **.

Weatherford, TX 76085

Phone 602-***-****

acxcht@r.postjobfree.com

Profile

A skilled professional with over 25 years sales and service experience

with powered equipment used in the construction, earth moving,

agricultural, municipal, industrial, mining and rental industries.

Extensive experience with fleet management and fleet maintenance. Solid

technical background in equipment application, operation and equipment

service.

Overview of positions held

> Outside and Inside sales: Construction equipment / Diesel Engines /

Generators / Parts and service / Specialty products

> Outbound sales: Hi-tech computer hardware sales / Software / Solutions

> Fleet Manager: Heavy earth moving / Full line rental / Construction

equipment

> Equipment Rental: Sales representative / Service coordinator /

Dispatch

> Service Manager: Industrial engine / Heavy earth moving / Full line

rental

> Service Admin: Industrial engine / Heavy earth moving / Full line

rental

> Parts Manager: Agricultural equipment / Construction equipment

> Purchasing Manager: Heavy earth moving / Construction equipment

> Lead service technician: Heavy earth moving / Full line rental /

Construction equipment / Industrial oven

Skills

> Computer: MS Word / Excel / QuickBooks / AS400 / Act!

> Group presentations: Sales promotion /Service schools / Trade shows /

Equipment operation

> Document preparation: Bid quotes / Warranty / Maintenance / Billing

> / Payables

> Factory training: Reed Mfg. / Deutz Engines / Sullivan / MQ Power /

Waukesha Engine

> Technician: Heavy equipment /Power Generation / Diesel Engines / NG

Engines Electric over Hydraulic Systems/Hydraulic Systems / Pneumatic

Systems

Professional Experience

2/2016 to Present

Austin Turf & Tractor Farmers Branch,

TX.

Service Advisor

Responsible for all incoming repairs to commercial department. Scheduling

repairs, work assignments for three technicians, preparing work orders,

entering work orders into computer system, estimating repairs and billing

of work orders. Warranty work order preparation for warranty clerk. Assist

Service Manager in day to day operation of service department. Serve as

liaison between customer and service department. Primary customer base

commercial landscape and property maintenance companies.

[pic]

5/2013 to 2/2016

Waukesha-Pearce Industries Ft. Worth,

TX.

Shop Foreman

Responsible for all shop department duties, supervise 8 engine technicians

and 3 machine shop technicians. Responsible for department activities

including employee hiring, performance review, department budgeting, tool

and equipment purchases, and technician training. Work directly with field

service department, sales staff and regional managers. Large scale overhaul

of oil field gas compression engines, typically a 5 week process with 400+

man hours and out sourcing of major hard parts machining (block, crank and

cam shafts). Other responsibilities included building maintenance,

hazardous material disposal reporting and tracking, and customer relations.

12/2011 to 5/2013

Waukesha-Pearce Industries Gilbert, Az.

Parts Person II / Branch Administrator

Responsible for all parts department duties, stock levels, ordering,

receiving, shipping and billing. Majority of the branch admin duties

including payables, service department and payroll entry.

[pic]

10/2010 to 12/2011

Shimmer LLC Phoenix, Az.

Subcontract Lead Equipment Technician

Referbish and rebuilding of conveyer ovens used in retail and commercial

pizza production. Electronic controlled LP / Natural Gas and electric fired

ovens. Manage three employees work schedules. Started as part time tech,

move into full time 5/2011.

[pic]

4/2010 to 5/2011

Direct Alliance Corp. Tempe, Az.

SMB Sales Manager

Hewlett-Packard & Toshiba Direct programs, inbound / outbound sales of Hi-

Tech hardware and software to small and medium business. Cold leads were

supplied by HP Directly and tracked in CRM program.

[pic]

10/2004 to 12/2009

Commercial Fleet Service, Inc.

Phoenix, Az.

Sales Representative

Concrete placement equipment sales, placing system design and sales.

Servicing Arizona, New Mexico, Texas, Oklahoma, Utah and Nevada.

Specializing in Shotcrete and Gunite equipment.

Select Accomplishments

> Successfully targeted new markets, masonry, concrete contractors,

decorative concrete, mining, and floor under-layment contractors.

> Doubled annual Fritz-Pak concrete additive sales 2005, 2006, 2007 and

2008.

> Institute customer management data base using ACT! Software.

> Establish equipment and parts sales to exporters.

> Trade show participation for REED Pumps at The World of Concrete

[pic]

All-Cut Concrete Cutting

Phoenix, Az.

01/02 to 10/04 Technician / Crew Chief

[pic]

Commercial Fleet Service

Phoenix, Az.

03/01 to 01/02 Lead Technician.

[pic]

Stewart & Stevenson Power

Phoenix, Az.

08/99 to 11/00 Sales Representative

11/98 to 08/99 Rental Generator Supervisor

11/98 to 02/99 Service Manager [temporary]

05/98 to 11/98 Field Service Technician

[pic]

Prime Equipment Rental Phoenix, Az.

02/98 to 05/98 Rental Coordinator

[pic]

References and salary history furnished upon request[pic]



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