CHRIS GOUMAS

***** ****** *****, *******, ** ****2

Phone: (H) 815-***-****

Email: acxcbf@r.postjobfree.com

BACKGROUND SUMMARY

Engineering, Procurement, and Quality Management Professional with over 20 years experience in manufacturing, strategic vendor relationships, and operations. Operates as business partner with line management from first-line supervision through executive management to ensure alignment of quality assurance, outsourcing requirements, and engineering policies with the business strategies of the organization. Strong background in quality management systems, contract negotiations, supplier development, and industrial engineering including:

IRCA certified QMS Lead Auditor with auditing experience in Asia, Mexico and Europe.

Led outsourcing projects in China, Taiwan, and Japan. Performed on-site surveys and due-diligence.

Devised and implemented innovative cost-efficient supply solutions. Handled contract negotiations.

ISO 9001, QS 9000, ISO/TS 16949, and AS9100 expert.

Experience with the automotive, aerospace, marine, pulp & paper, power generation and oil & gas industries.

EMPLOYMENT HISTORY

SRAM, Chicago, IL 2010 - 2015

Manufacturer of bicycle components with annual sales of $650 million.

Director of Quality, Asia 2014 - 2015

Responsible for leading and supporting manufacturing operations in Asia, in achieving operational and strategic goals. Interfaces with senior management, plant quality and other functional managers, customers and suppliers to lead and manage quality focused improvement programs.

Drives a strong quality mindset/culture into all facets of Asian operations.

Partners with supply chain management to develop, organize, and hosts vendor forums that enhance supplier partnerships and improve quality.

Serve as an internal customer advocate to maintain operational focus on customer satisfaction.

Coaches and mentors quality managers and factory managers at each manufacturing plant to improve their effectiveness at managing change. Consults with manufacturing plant on training requirements and effective systems to drive continuous improvement. Cooperates with other top management personnel in formulating and establishing policies, operating procedures and goals.

Oversees the quality system framework and documentation, driving for a common process approach across all factories.

Works with supplier management team to establish quality requirements and metrics for suppliers.

Leads the supplier quality assurance program to develop supplier capability and ensure quality requirements are consistently achieved.

Works with plant management team to establish internal quality requirements and metrics.

Leads formal monthly reviews of status of activities toward achieving quality goals and objectives.

Facilitates audits and assessments (internal, external, and regulatory); document and resolve findings with corrective actions.

Drives product quality improvements by leading the audit and corrective action processes, utilizing appropriate problem solving methodology and tools.

Actively participates with engineering, production, and management teams to resolve quality issues and improve material/product processes and yields.

Continuous Improvement Team Leader 2010-2014

Senior member of the Global Quality Team, responsible for implementing continuous improvement tools and process in supply chain (internal and external suppliers).

Lead quality initiatives throughout the supply chain

Support and drive the quality initiatives through all global manufacturing sites and suppliers

Partner with factory management teams to synchronize project load with resource capabilities to ensure successful project completion

Lead, coach, and continuously motivate

Work with project team members, to develop and implement process controls to reduce variability and increase robustness throughout the production cycle for multiple projects

Coach and mentor quality managers and engineers at all global manufacturing sites and suppliers

Consult with factories on training requirements and effective process control systems to drive continuous improvement

Be a technical resource

Partner with global manufacturing and management teams to create best practices

Serve as a resource in regards to bearing related inquiries and issues

Support Global Quality Team in the planning and supporting of strategic quality projects and processes

Actively work with teams to support products currently in production and to address quality issues

Conduct internal and external supplier audits and assessments

LIFE FITNESS, Franklin Park, IL 2008 - 2010

Manufacturer of commercial and home exercise equipment with annual sales of $690 million.

Global Quality Systems & Continuous Improvement Manager

Responsible for the management, overall design and documentation of Life Fitness’ global quality system, as well as the implementation of a quality process approach. Drive cross functional Continuous Improvement programs.

Oversee Life Fitness’ Quality System process design & documentation, driving for a common process approach across all facilities.

Manage the Internal Audit process, scheduling audits and ensuring the process is meeting the ISO 9001 requirements.

Facilitate ISO 9001 external audits, conduct internal audits, document findings and resolve findings with corrective actions.

Train and mentor the Internal Audit Team.

Ensure proper metrics & dashboard development and monitor to track product performance trends

Serves as liaison between Quality and Field Engineering Team with regard to Quality Spills and field issues requiring corrective/preventive action.

Interfaces with other quality personnel to ensure compliance to the QMS in the production of product across all facilities and outsourced suppliers.

Drive product quality improvement by leading the Quality Spill process, utilizing Lean Six Sigma problem solving methodology and tools

AMEROCK, Rockford, IL 2005 - 2007

Manufacturer of window, door, and cabinet hardware systems with annual sales of $280 million.

Director, Quality Assurance

Responsible for leading and supporting manufacturing operations throughout the division, in achieving goals for quality systems, plant, supplier, and customer quality. Interface with plant quality managers, customers and suppliers to manage quality issues.

Coordinate quality data and analysis which is provided to customers for periodic management meetings. Coordinate efforts to address specific customer quality issues which should be managed by the individual manufacturing sites. Coordinate preparation for manufacturing site audits, as requested by key customers.

Drove operations and quality staff at each manufacturing site to establish goals and staff commitments for top-priority COQ projects. Organized COQ reporting by individual manufacturing sites, and summarized data for management review. Tracked performance of newly introduced product to verify effectiveness of product launch process.

Drove operations and quality staff at each manufacturing site to standardize policies and procedures. Drove operations and quality staff at each manufacturing site to achieve and maintain ISO9001 compliance. Supervised document control system, and is responsible for creating and maintaining a worldwide on-line system to communicate engineering quality, and commercial documents and procedures.

Ensured that each manufacturing plant has:

1. Quality Management system which is utilized as a management tool to achieve continuous improvement.

2. The quality documentation is properly implemented & maintained

3. Regular management reviews of the quality system and the results are acted upon

4. An effective supplier continuous improvement program

5. Detailed goals to achieve quality objectives

Coached and mentored quality managers and operations managers at each manufacturing site to improve their effectiveness at managing change. Served as an internal customer advocate to maintain operational focus on customer satisfaction. Consulted with manufacturing sites on training requirements and effective systems to drive continuous improvement. Cooperated with other top management personnel in formulating and establishing policies, operating procedures and goals.

Established procedures to verify that new products meet customer and internal requirements before manufacturing startup (APQP / DFMEA / PFMEA / PPAP). Worked with manufacturing sites and design center staff to ensure that appropriate staff is trained, and that product launch guidelines are followed. Lead the supplier quality. Responsible for the supplier qualification process.

Set standard metrics for all manufacturing facilities and suppliers to work with. Work with manufacturing facilities, NPD teams, and suppliers to set goals for key quality metrics. Have formal monthly review of status and activity towards goals (site review).

Facilitated “Best Practice” sharing between plants. Worked with division office to gain compliance of QMS system and support the quality systems within the plants.

Determined testing / measuring needs for quality assurance and NPD for all plants.

KAYDON CORPORATION, Muskegon, MI 2002 - 2005

Manufacturer of ball and roller bearings for the aerospace industry with annual sales of $35 million.

Quality Assurance Manager

Responsible for managing and directing the overall quality program and maintaining approval for U.S. Government contracts.

Headed the ISO 9001:2000 and AS9100 Rev B transition processes. Resulted in increase of contracts awarded by the primes.

Revised and updated the quality and procedure manuals. Plant wide quality awareness level increased.

Implemented internal auditing and corrective action programs. New system made both processes more robust and the effectiveness of all corrective actions implemented was a permanent fix rather than a temporary solution to the problem.

Provided training for and implementation of continuous improvement programs. Results

Performed supplier and subcontractor quality system audits. Return to vendor rates dropped from 22% average to a 7%. Metrics developed helped guide the continuous surveillance of the supplier base.

Initiated the Nadcap accreditation process. Resulted in increase of contracts awarded by the primes. Special process audits performed by the vendors reduced drastically due to these accreditations.

PEER BEARING, Waukegan, IL 1998 - 2001

Manufacturer of antifriction ball and roller bearings with annuals sales of $90 million.

Quality Assurance Manager

Responsible for the planning and organizing of all quality assurance activities and the resolving of customer complaints on technical/quality issues. Responsible for ongoing coordination of all quality related functions with the manufacturing plants in China. Senior member of the outsourcing team for projects in China and Japan.

Developed and implemented the ISO 9000 quality system. Old system was outdated and cumbersome to follow.

Audited reports on scrap and rework, cost of quality, customer complaints and returns to verify that all quality objectives were met. Streamlined metrics reporting function.

Performed outsource feasibility and risk analysis.

Participated in contract negotiations, product design/development, and process validations. Expedited the process by 12%. Utilized APQP, PFMEA/DFMEA, and Quality Planning as the driving tools.

Integrated and streamlined the quality reporting system of the manufacturing plants in China to complement the system used in the United States. Resulted in real time communication, while eliminating unnecessary paperwork (mail, faxes, telex, etc.).

Team Leader of the QS 9000 implementation team for the plants in China. Earned recognition and additional business due to the system implementation.

Handled outsourcing projects from inception to final product, including customer delivery and installation. Average time for an off shelf item was reduced by 18%.

Audited manufacturing facilities on site in China and Japan.

Performed failure analysis and performance evaluation on bearings. Number of product complaints dropped by 32% since the reporting function started.

BEARINGS MANUFACTURING COMPANY, Chicago, IL 1988 - 1997

Manufacturer of custom and obsolete antifriction ball and roller bearings with annual sales of $10 million.

Plant Manager 1995 - 1997

Responsible for P&L, sales and oversight of all plant operations, including upgrading manufacturing to a higher level and focusing on achieving complete customer satisfaction. Initiated the outsourcing activities in the Pacific Rim.

Created mission strategies.

Empowered the work force.

Handled contract negotiations on all outsourcing activities.

Analyzed materials cost savings potential, and short and long term business strategies to determine selection criteria.

Outsourcing contributed to lower product cost of an average 28%, faster product introductions from an average of 4 months to a mere 6 weeks, higher product quality from an average of 18% scrap as a percentage of sales $$ to a low of 4%, and lower asset investment.

Implemented job descriptions and process improvement teams.

Increased sales and profits by 20%.

Set objectives and goals on improving customer service, reliability, quality and technical expertise.

Responsible for prototype(s) development.

Plant Superintendent 1990 - 1995

Managed and supervised the daily plant operations, including production planning and control, job scheduling, inventory control, quality assurance and technical support. Acted as engineering liaison with vendors and customers.

Analyzed different types of manufacturing processes for cost reduction opportunities. Introduced cellular manufacturing, and eliminated inspection stations.

Developed and implemented preventive maintenance program. Machinery downtime was reduced to 6% from a high of 32%.

Initiated modification program on standard products. Gained quick access to otherwise hard to break in markets.

Industrial Engineer 1988 - 1990

Handled the development of standards and routings for manufacturing. Performed time studies. Created cost estimates and selling prices for customer quotations. Organized and updated the quality manual. Conducted value engineering studies.

EDUCATION

Graduate Work, Engineering Management, MSOE, Milwaukee, WI, 2010

BS, Industrial Engineering, Roosevelt University, Chicago, IL, 1988

PROFESSIONAL DEVELOPMENT AND TRAINING PROGRAMS

SKF Industrial Technology; Torrington Power Transmission;

Timken Tapered Roller Bearing; Green Belt Six Sigma; Malcolm Baldrige Quality Award (2010 Examiner)

PROFESSIONAL AFFILIATION

Member, American Society for Quality (ASQ)

Member, Society of Automotive Engineers (SAE)

Member, International Register of Certificated Auditors (IRCA)

Member, Asian Pacific Quality Organization (APQO)

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