MELISSA BETTIS

Cell: 918-***-****

acxcax@r.postjobfree.com

Licensed healthcare Administrator and Human Resource professional who is highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements.

Training and development

Compensation/payroll

Employee relations

Regulatory compliance

New hire orientation

Energetic work attitude

Analytical reasoning

Financial statement analysis

PeopleSoft knowledge

Complex problem solving

General ledger accounting

Mediation expertise

Staff development

Change management

Compensation/benefits

Staff training

Complex problem solving

P&L management

Team building

Expert in customer relations

Contract negotiation

Revenue generation

HCR Health Services

February 2012-Current

Executive Director September 2013-August 2014 and May 2015-Present Regional Human Resource Director November 2012-September 2013 Human Resource Director February 2012-October 2012 Administrator-Tulsa, OK

Development of annual budgets, marketing strategies, and QA updates to maintain an effective facility. Utilizing customer service skills to speak with families and assist with questions/concerns; resolving in a timely manner.

Personnel development and training.

Daily rounds to maintain compliance with state and federal regulations; follow-up with department heads daily. Performance appraisals, write-ups and staffing compliance. Participate in surveys conducted by government agencies. Continuous auditing to maintain high standards.

P&L Management, team building and schedule management. Incident reporting and follow-up investigations with employees and families. Member of American Association of Healthcare Administrators, Community Care, and Green Country Healthcare Administrator's Associations; which assist with relevant issues facing healthcare and updates for new policies in Government regulations for healthcare. Assist with clinical tracking systems and auditing; to ensure the facility remains in compliance with standards. Regional HR Director- Texas/Oklahoma

Partnered with Regional Director of Operations, HR Directors, Administrators and Corporate departments to develop and execute HR strategies that were aligned to operational objectives. This required knowledge of and involvement in human resource functions such as employee compensation, recruitment, human resource policies, regulatory compliance, employee relations, succession planning, performance management, consultation and coaching, investigations, Training, facilitation, and change management.

Responsible for 16 locations; approximately 2400 employees. Human Resource Director- Oklahoma City, OK

Recruited, interviewed and orientations.

Employee relations and retention.

Ensured accurate and timely performance appraisals. PROFESSIONAL SUMMARY

CORE QUALIFICATIONS

EXPERIENCE

Coordinated/Chaired safety trainings and education programs, safety inspections, compliance with safety guidelines, OSHA safety and wellness programs.

Developed, implemented and maintained record keeping systems for staff development, trainings, in-service educations, disciplinary actions, and license/certifications. Conducted and advised proper procedures for progressive discipline, investigations, terminations and exit interviews.

Updated and maintained MyStaffingPro and PeopleSoft, to ensure timeliness of applications, Terminations, new hires, pay rate changes and promotions; while following procedural guidelines in regard to Affirmative Action Plans.

Assisted staff with benefits, procedural guidelines, incident reporting, FMLA, LOA, ADAA, disability paperwork, worker's compensation and unemployment.

Sienna Extended Care and Rehab

Administrator

August 2014-April 2015

Intertech Flooring

Human Resource Director

December 2009-February 2012

Austin, TX

Maintained Personnel records, new hire processing, policy/procedure compliance, coaching, dispute resolutions, terminations, job descriptions and recruiting; for four locations. Administered, updated, maintained and enrolled employees for benefit programs. Unemployment tracking, processing and hearings.

Audited monthly premium statements.

Weekly production payroll/semi-monthly salary payroll, cost reports, tax deposits/records. Prepared quarterly and annual, federal and state payroll tax withholding and earnings returns. Maintained and reported all workers' compensation claims and reporting requirements. Coordinated with insurance on accident/incident reporting; as well as, return to work programs. Managed and maintained employee deduction records, garnishments, tax levies, tools and uniforms. Posted certain month end journal entries and assisted in monthly accounting closing. Audited selected general ledger accounts monthly and assisted with auditing for worker's Compensation insurance, financial reports and payroll taxes. Tracked and prepared logs for OSHA.

Ontrack Staffing

Human Resources/Recruiter

May 2006-December 2009

Oklahoma City, OK

Utilized database/recruiting techniques to identify candidates based on job descriptions. Interviewed for temporary, direct-hire and temp-to-hire opportunities related to all areas of employment; warehouse, light industrial, oil and gas, clerical, administrative, management and specialized fields. Select well matched candidates to fulfill client job orders and maintain on-going contact with clients and candidates.

Training/Development of new staff members.

Payroll entry/processing for 300/400 employees.

New hire processing, computer/agility testing, coaching and terminations. Department of Health and Human Services

Texas Works Adviser III

September 2001-January 2006

Austin/Lubbock, TX

Interviewed, documented and gathered information for detailed eligibility determinations. Training of staff members and compliance with State and Federal guidelines. Traveled as part of a chosen group to roll out the development of the new TIERS program. BS: BUSINESS ADMINISTRATION 2005

EDUCATION

Wayland Baptist University, Lubbock, Texas

OK NHA License #3415

CERTIFICATIONS

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