Customer Service Human Resources

Caterina Williams

P.O. Box **

Williston, South Carolina 29853

Home 803-***-**** or 803-***-****

*****-************@*****.***

Objective To excel in a business environment where I would be allowed to utilize my technology customer service skills to help promote organizational growth.

Education

2005- 2006 Webster University Columbia, S.C

Master of Art in Human Resources Management

2003-2005 Voorhees College Denmark, S.C.

BS in Organizational Management

GPA 3.4

2001-2003 Denmark Technical College Denmark, S.C.

A.S. in Computer Technology

Graduated Cum Laude

Experience 1985- March 2012 Dayco Williston, S.C.

Profile Operator

Inspect finished goods for possible defects

Prepare goods to meet quality standards

Ensure customer satisfaction and timely deliveries

Honors

Total Quality Management Systems Class Certificate

Team Building Skills Class

5, 10, 15,20-Year Service Awards

Who’s Who Among Students Nominee

Dean’s List

Skills

Windows XP, Power Point, MS Excel, MS Access, Corel WordPerfect Suite

Pascal, Visual Basics, Cobol 1 & 2 and C++ 1 & 2 programming

Adapts easily to new concepts and responsibilities

Adept at tactfully handling customer complaints and concerns

Proficient at handling multitasks

Team player

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