Skill Summary:

Exemplary Supervisory Experience

Outstanding Customer Service Experience

Licensed Forklift Operator

oStand Up Forklift, Reach Truck, Sit Down Forklift, Cherry Picker, Electric Pallet Jack

Exceptional Shipping and Receiving Processor

Superior Warehouse Production and Inventory Management Specialist

Certified Mig Welder and Power Hand Tool Operator

Excellent Microsoft Office Suite skills

Work Experience:

Pep Boys, Petersburg, VA (Feb 2016 – Present)

Service Writer

Provide outstanding customer service on a regular basis by assisting customers with selection of repair parts, products and services

Write approximately 20 work orders for service provided for vehicles per day

Interface with customers to ensure quality service or satisfaction

City of Richmond, Waste Water Treatment Plant, Richmond, VA (July 2015 – April 2016)

Warehouse Technician

Received 5-10 quotes per week for product ordering

First point of contact for inventory control, shipping and receiving, and order pulling

Successfully operated a forklift and electric jack to move received goods and stock within the warehouse

E.I DuPont / Onboard Services, Richmond, VA (May 2012 - Jan 2015)

First Line Supervisor

Served as the leader for 16 employees in the Tyvek Slitting area for A-Shift

Used TTS system to produce approximately 90 roll slitting orders per shift

Provided daily reports of the production status to upper management

Verified as a proficient material handler/operator of equipment such as the transporter, the 12000 lb. forklift, the cocoon wrapper and compactor

Effectively transported numerous Tyvek rolls to the high-rise on a weekly basis

Sabra Dipping Company, Colonial Heights, VA (June 2010 – May 2012)

Logistics Department, Material Handler

Skillfully served as shift leader of 10-15 employees while exercising leadership qualities to correspond with other departments within the company and to effective utilize each employee’s best attribute

Successfully performed inventory control duties to ensure adequate quantities of Sabra products were available for shipments

Proficiently operated the 17,000 lb. reach truck and 12,000 lb. forklift to move and organize stock within a warehouse setting

Kenco GlaxoSmithKline, Colonial Heights, VA (November 2008 – June 2010)

Samples Department, Production Operator

Classified as a certified operator of a 12,500 lb. forklift that was used to efficiently pull approximately 8,000 cases of medical samples a day

Utilized SES computer software to select medical orders to be processed through the Samples Department for approximately 4,000 prescription medications

Alcoa, Richmond, VA (April 2008 – October 2008)

Production Operator

Obtained forklift certification to operate a 12,500 pound forklift that was used to move approximately 50 pallets of household aluminum foil on a daily basis

Successfully operated an aluminum spool machine on a regular basis to neatly wrap several cardboard rolls with aluminum foil to be sold in worldwide grocery stores

The HON Company, Chester, VA (June 1994 – February 2008)

Production Operator

Utilized rapid continuous improvement techniques to reduce company costs by approximately 10%

Served as an efficient shift leader of 10-15 employees by communicating daily goals/orders and company expectations

10 year certified forklift and clamp operator that continuously organized customer orders of office furniture to be shipped to various business worldwide

Skilled and certified mig and spot welder that performed assembly to file cabinets on a fast-paced production line

Wendy’s, Richmond, VA (July 1984 – December 1994)

General Manager

Managed approximately 5-7 restaurant employees to provide adequate customer service, timely food orders, and cleanliness on a daily basis

Managed and maintained food and paper product inventories to serve customers and prepare daily orders

Conducted approximately 5 structural and in-depth interviews a month of potential restaurant employees

Calculated payroll a weekly basis to pay specified wages to restaurant employees

Completed and presented quarterly and annually profit and loss statements for the restaurant location to be compared to others in the area

FM 100 / Radio One, Richmond, VA (April 1994 – Present)

On-Air Announcer and Board Operator

Effectively broadcast the most recent news and advertisements to the local tri-city community concerning weather, concerts, and celebrity news updates

Operate a control board effectively to voice necessary information and provide music to local radio listeners

Participate in weekly advertising remotes within the community at parks, store openings, and car dealerships

Virginia State University, Campus Radio Station, Ettrick, VA (June 1993 – April 1994)

Mid-day Announcer (WVST 91.3 FM)

Performed various operations on the control board to adjust on-air volume and manage recorded and/or live announcements

Administered the broadcasting of campus news and advertisements to campus students, university staff and tri-city community to keep current data flow

Education:

Dinwiddie County High School

11608 Courthouse Road, Dinwiddie, VA 23841

High School Diploma, June 1984

References available upon request

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