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Sales Customer Service

Location:
Cambs, United Kingdom
Salary:
£35000
Posted:
November 03, 2016

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Resume:

Edward Power

*** **** ****** ***** ************** PE15 9LP

004*********** acxc5a@r.postjobfree.com

Sales & Business Development Professional

Inside/Outside Sales Relationship Management B2B Sales & Promotion

Consummate, resourceful and highly motivated professional credited with combining Sales and Business Development expertise to deliver substantial revenue growth in highly competitive business markets. Highly organised, and result-driven sales expert possesses the capability to enhance business and profitability by delivering unique and potent set of skills in sales management, market share development and revenue growth. Proven track record in providing sound counsel as well as managing client relations and generating new leads to facilitate large organisations with leveraging existing networks and tactfully closing new accounts. Demonstrate excellent interpersonal and communication skills in fostering and nurturing relationships with organisations and customers alike.

•High-Level Sales Proficiency

•Field Sales Management

•New Business Development

•Consultative Selling

•Revenue Expansion

•Relationship Management

•Sales Cycle Compression

•Marketing & Promotion

•Territory Management

•Training & Development

•Key Account Management

•Negotiation & Communication

Professional Experience

Privilege Asset Finance, Cambridgeshire 2016- to Present

Sales Co-Ordinator/ Field Sales Executive

Administrate and gather all information for credit applications.

Perform all credit searches (Experian, Equifax and Land Registry)

Directly interacted with Customers through phone call to sell finance, negotiated Interest rates,payment terms,explaining products(HP /Lease agreements)

Effectively develop company’s market position by sourcing, negotiating and closing new leads; establish negotiating strategies and positions by examining the integration of new business with company’s strategies and operations.

Continually sourced for new business leads by effectively conducting market analysis, met established sales goals through effective territory management.

Analyse potential market opportunities, and client needs; delivered exceptional customer service by escalating the resolution of client’s queries and concerns to retain existing accounts.

SMC Naas Kildare 2014 – 2016

Sales and Finance Executive

•Selling used cars from a consistent stock of 70 used cars on site and upselling Finance and related products.

•Provide an efficient turnaround on finance approval and vehicle release.

•Create marketing project plans, timelines & processes to deliver targeted marketing programmes liaising with senior management across the business.

N Conlan & Sons Peugeot, Kildare 2011 – 2014

Dealer Principle

•Responsible for the smooth running of the dealership inclusive of the sales, parts and service departments.

•Developed awareness of the dealership within the region through continuous marketing and CRM activity at a negotiated low cost to the company.

•Appraising all used stock before negotiating is finalised and appraised all trade-ins at our sister dealerships.

•Continuous communication with distributors, keeping stock levels at a sufficient volume to meet customer requirements.

•Motivating all staff to deliver prompt, friendly and efficient service at all times, with weekly meetings and strategy planning.

•Doubled new car sales from 2012 to 2013

•Achieved 110% of distributor target in 2013

•Increasing profit margins.

•Through sales challenge with Peugeot Ireland finished in the top 10 performing dealerships within national network

•Managed large quantities of cash cheques and credit transactions.

•Resolved customer concerns in efficient and professional manner.

•Introduced service club to our aftersales department

•Consistently achieved sales targets, and KPIs while upholding optimum level of service delivery.

Cameron & Stevens Ltd Peugeot/Mitsubishi, Kildare 2004 - 2011

Sales Manager

•Overseeing of the sales area and forecourt, presentation of showroom, pricing and product information.

•Dealing with stock audits on stocking facility provided by Bank of Scotland and GE Money.

•Resolved all queries from distributors, finance houses and implemented any promotions or policy changes.

•Arranged car finance with competitive rates and prompt decisions.

•Research the market place for specific insight on prospect targeting and market insight.

•Skilfully provided after sales services to retain customers for future sales and long run perspectives.

Car Finance Direct, Dublin 2002 – 2004

Sales Executive

•Delivered strong communication skills by instigating cold calling initiative to wide range of customers; communicated with customers to explain and promote company products to secure new business

•Through the initial call, effectively set out the company’s process of lending to people with adverse credit ratings.

•Arrange appointments with potential customer to visit showroom to discuss their financial situation

•Organise credit application, approval and product sale within one visit.

Education & Credentials

Junior Certification; Leaving Certification

Intermediate Computers

Consumer Credit Foundation

Full UK Driving License



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