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Customer Service Quality Control

Location:
Baltimore, MD
Posted:
November 01, 2016

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Resume:

AUGUSTUS BOND

**** ********* ****, *********, ********, 21207; Phone: 410-***-**** e-mail: acxby5@r.postjobfree.com

JOB OBJECTIVE: Seeking position as a Laboratory Technician.

PROFILE

Experience with Microsoft Access, Excel, PowerPoint, and Word

College course work in Biology, Microbiology, and Chemistry

Experience with upgrading, maintaining, repairing laboratory computer systems and instrumentation

EDUCATION

Baltimore City Community College Baltimore, Maryland

Associates of Arts Degree: Chemistry 1984

Coppin State University Baltimore, Maryland

Major: Chemistry

CERTIFICATES

Baltimore City Community College Baltimore, Maryland

Database Management 2011

EXPERIENCE

VOLUNTEERS OF AMERICA CHESAPEAKE RESIDENTAL RE-ENTRY CENTER

2013 – Present

House Supervisor

Duties include performing the following tasks:

Responsible for monitoring the activities and ensuring the safety of residents while in the facility.

Responsible for signing residents in and out of the facility.

Responsible for developing and maintaining prescription medication inventories for residents that resides at the center.

Responsible for handing out daily job assignments to staff.

Assists residents with daily scheduling problems.

SRI SURGICAL

2012 – 2013

Quality Control Technician:

Duties include performing the following tasks:

Inspection of surgical textiles and instruments according to FDA regulations for direct point-of-use in the hospital.

Assembly and inspection of instrument surgical packs according to customer requirements.

Maintained control charts to monitor instrument functionality and sterilization according to GMP, SOP, FDA regulations and standards.

Assist the Q.C. manager in training staff according to GMP, SOP, FDA regulations and standards.

Assist production staff in the proper procedure for wear and use of appropriate PPE.

Assists production staff responsible for product assembly, to adhere to procedures and policies, to prevent cross contamination.

Responsible for the monitoring the daily sterilization process.

Responsible for maintaining and storage of quality control, inspection, and training records.

Allied Barton Security Services

2010-2013

Security Officer

Duties include performing the following tasks:

Primary responsibility is the protection of life and property, outstanding customer service, and providing a safe and secure environment for CareFirst employees, visitors, and service personnel at the Owings Mills’ site.

Erachem-Comilog Inc. Baltimore, Maryland

1993-2008

Laboratory Technician: Quality Control Laboratory

Duties include performing the following tasks:

Preformed chemical and instrumental analysis on in-process plant, R&D, and finished production samples.

Preformed Carbon, Gravimetric, Thermo Gravimetric, Redox, and wet chemical analysis of in-process plant, R&D, and finished production samples.

Maintained and upgraded automated lab analysis equipment.

Maintained daily sample data logs and control charts.

Responsible for the maintenance and repair for laboratory PCs.

Responsible for maintaining, stocking, and ordering supplies for the Q.A laboratory

Katalistics Inc. Baltimore, Maryland

1990-1992

Research Technician: Mini-reactor Laboratory

Duties include performing the following tasks:

Preformed GC and GC-MS analysis on research catalyst samples.

Maintained daily sample data logs and control charts.

Analyze sample data for data trends.

FMC Corporation, Baltimore, Maryland

1989-1990

Laboratory Technician: Quality Control Laboratory

Duties include performing the following tasks:

Preformed GC and HPLC analysis on in-process plant samples.

Maintained daily sample data logs and control charts.

The American Red Cross, Baltimore, Maryland

1980-1989

Assistant Supervisor of the Component Laboratory

Duties include performing the following tasks:

Supervised and trained laboratory personnel in the preparation and storage of blood components from whole blood units in compliance with FDA regulations.

Preformed cryopreservation of red blood cells.



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