LESLIE G. GARCIA
Contact No. +639*********
Career Objective:
To join an organization and secure a position that will enable me
to utilize my strong organizational skills, educational background, and ability to
work well with people in a well established organization.
WORK EXPERIENCE
1) Oct ’16, 2012 – Oct' 01, 2016: Mercury Drug Corporation, Philippines
Job Title: Pharmacy Assistant
My main duties are as follows:
• Answers telephone calls, providing general information, and routing other calls to appropriate party.
• Prepares walk in pharmacy orders.
• Maintains records and stocks of medications and supplies, prepares requisitions to reorder pharmaceutical items as required.
• Rotates stock, moving older medication to the front of the shelf so it is used before expiration date.
• Helping customers with a wide range of basic health related enquiries.
• Identifying the different types of basic medications to treat common ailments such as: headaches, skin care, cold & flu, pregnancy, baby care and so on.
• Screening customers who require prescriptions and helping the pharmacist be more efficient in providing prescription medication.
• Fills patient's daily unit dose medication trays using patient profile records.
• Operate cash registers to accept payment from customer.
2) Feb ’27 2012 – Aug ‘30 2012: Smart Communications Inc, Philippines
Job Title: Customer Service Representative
My main duties are as follows:
• Interacts with a company’s customers to provide them with information to address inquiries regarding products and services. Receive, record, distribute and deal with incoming and outgoing mails.
• Assist customer in opening an account or help to resolve a problem if cannot access their account or if order never arrived.
• Selling the company’s products and services. Provide product or service information to assist customers in making a decision about a product to buy.
• Answering telephone calls and making the appropriate transfers. For example, when a customer makes an inquiry about Internet broadband, the representative can transfer the call to a technical service representative.
• Processing new client accounts, maintaining customer accounts, implementing changes to existing accounts, and filing documents and other paperwork.
3) July ’04 2011 – Dec 02 2011: Banco De Oro, Philippines
Job Title: Office Staff
My main duties are as follows:
• Collect, count, and disburse money, do basic bookkeeping and complete banking transactions.
• Arranges appointments, conferences and meetings. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
• Answer telephones, direct calls and take messages.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Complete and mail bills, contracts, policies, invoices, or checks.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
4) Dec ’16 2010 – June 16 2011: Infoworx, Philippines
Job Title: Client Assistant Centre
• Following up on pending items and enquiries with courier companies.
• Maintain proper filing & retrieving of documents.
• Create and modify documents using Microsoft Office, excel PowerPoint and Outlook.
• Prepare a Quotation for Client
• Obtaining client information, maintaining database.
• Determines eligibility by comparing client information to requirements.
• Accomplishes sales mission by completing results as needed.
• Respond to customer inquiries.
• Provide customers with brochures and information packages on products or services.
• Evaluate problems of the customers and provide logical lasting solutions.
OTHER SKILLS / ABILITIES
• Computer literacy and troubleshooting programs like Microsoft word, Microsoft excel, power-point and Ms outlook.
• Skilled in handling multiple tasks and working under pressure.
• Customer Service Oriented with strong problem solving and analytical skills.
• I am quick learner who able to adapt a new task very easily. I am resourceful, goal-oriented and can handle work under pressure.
ACADEMIC CREDENTIALS
A. International Electronics Technical Institute
Bachelor of Science in Information Technology. . . . . . . . . . . . . . . . June 2010
PERSONAL INFORMATION
Full Name Leslie G. Garcia
Contact number : Mobile: +639*********
Email ID acxbws@r.postjobfree.com
Age 27-years-old (Born January 19, 1989)
Nationality Filipino
Social Status Single
Language English & Tagalog
Character reference available upon request
I hereby certify that the Information contain herein are true and correct to the best of my knowledge and ability. I further bind myself to follow all rules and regulations of the company in the event that I am employed.
LESLIE GUARTE GARCIA
Applicant
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