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Project Manager Management

Calgary, Alberta, Canada
October 31, 2016

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Steve O'Brien, PMP, ITCP, ISP, CCP


403-***-**** 36 Rockywood Park NW, Calgary, AB T3G 5S2



Offer 20+ years of expertise in delivering complex, large-scale, cross-functional enterprise projects for an array of industries and medium and large-sized companies including Oil and Gas, Education, Transportation and Construction. Excel at translating corporate strategies into global project solutions, aligning teams of up to 60 members and liaising with third-party vendors to jumpstart and seamlessly execute projects of up to $30.6M, from concept through final implementation. Possess track record of establishing Project Management Offices and rescuing troubled projects midstream – removing obstacles, revitalizing teams, and restoring to timeline and budget.

Project Leadership Strategic Planning Change Management Infrastructure Solutions Disaster Recovery Planning

Business Applications Agile, SMART, Waterfall Methodologies Large Systems Implementations & Integration

Scrum Client & Vendor Relations Enterprise Content Management (ECM) Risk Management Budgeting

Best Practices, Standards & Processes Coaching & Mentoring Quality Control Presentations Reporting SDLC


Consulting Senior Project Manager April 2012 - Aug 2013

and May 2015 - May 2016


Enabled a global data center transformation; by eliminating six data centers, migrating 466 servers, decommissioning 338 servers, building two Disaster Recovery co-location data centers and eliminating all technical debt with a team of 21 dedicated staff.

Positioned the organization to migrate to Azure cloud solutions with strategic planning and implementation

Warranted enterprise business continuity and allayed compromised disaster recovery, enabling backup of 400TB across 3,500 servers, by implementing CommVault backup as a global solution.

Facilitated inventory control of 44,000 Windows computers and 50,000 devices and tracking of software usage by executing Matrix42 Asset Management solutions globally. IT asset data was integrated into ServiceNow.

Fostered deeper understanding of corporate license commitment by guiding an Oracle discovery project.

Consulting IS & IT Project Manager Oct 2013 - Jan 2015

Nexen Inc. and Dec 2010 - June 2011

Completed multiple, large infrastructure projects, including project turnarounds, such as an enterprise Citrix upgrade, subsidiary migrations, NetApp storage upgrades, database clean-up and cloud computing. Oversaw budgets of up to $2M and up to 32 staff. Provided high availability and redundancy in all delivered solutions. Established criteria for quality assurance and testing.

Rescued a late, over budget, end-to-end infrastructure solution upgrade and migration to a new domain for all Yemen operations of an oil and gas facility, mitigating significant technical and external security threats.

Delivered within revised schedule and recouped additional costs from other projects by tightening scope, revising costs, gaining approval from steering committee, and rejuvenating a disenchanted team.

Advanced Citrix user experience and stability, building a robust, best practice Citrix environment capable of handling 5,000+ employees, by partnering with Citrix to construct solution and migrate targeted applications to new environment.

Migrated or retired out over 200 “Out of Support” Oracle and MS SQL databases which in reduced licensing costs and freed up over 500 MB of storage, and allowed 19 “Out of support” servers to be decommissioned

Implemented Active Directory Federated Services (ADFS 3.0) which provided transparent and secure access to 3rd party cloud solutions

Outlined an approved functional design specification and project charter.

Consulting IT Project Manager July 2011 – March 2012

Parts Canada, Urgentis Digital Crisis Solutions (Acquired by Deloitte), Link-IT Inc.

Juggled the needs of several clients which include:

Initiated a project to document business workflows and best practice; Initiated ISO certification; setup a Project Management Office

Finalized Request for Proposal (RFP) for IT component of a Microsoft AX ERP implementation. Initiated ISO quality standards certification and led a project to document business workflows and best practices.

Consulting IS & IT Program Manager April 2009 – Dec 2010

Calgary Board of Education

Granted library catalogue services to 227 schools against a stringent, 14-month deadline. Met budget targets of just under $800K while coordinating 60+ people to produce project deliverables.

Deployed a full in-house, hosted library solution, permitting public online access to 200,000+ patrons, by actualizing Symphony library software and hardware solution from initiation to close.

Formed project charter for e-book distribution, federated search capability, and interactive book review functionality.

Consulting IS & IT Project Manager Oct 2007 – Jan 2009

Suncor Energy

Deployed network, hardware, software, training, and processes, as well as providing quality assurance best practices to 20 Engineering, Procurement, and Construction (EPC) companies.

Managed $1.2M project to improve stability, recovery capability, and functionality of content management solutions by upgrading McLaren, Documentum, and Oracle software within the Oil Sands group. Synchronized team of 32 people. Supplied solution with zero defects by piloting HP Mercury Quality Centre for software defect management.

Supported workface planning by initiating charter for use of ConstructSim software planning tool.

Information Systems & Technology Manager June 2004 – Oct 2007

Canadian Cancer Society

Ensured project delivery using PMI lifecycle and Agile methods, including technology resiliency services, Raiser’s Edge and WAN upgrades, volunteer driver database, Citrix servers/file server/SQL server upgrades, MS Exchange migrations.

Strengthened PMO presence by shaping an executive steering committee to prioritize IT projects and generating a process for transforming ideas into solutions.

Devised and implemented a three-year Integrated Information Services Strategy for Alberta/NWT, complete with IS and content, technology, databases, applications, software, hardware, processes, staffing, and telecommunications.

Senior Information Systems & Technology Manager June 2001 – May 2004

Stuart Olson Construction

Established a cost efficient IT infrastructure across five locations. Delivered Intranet, website, marketing, Primavera, Zenworks and ERP solutions, ensuring legal compliance and enabled software tracking.

Constructed IT department from the ground up, including strategy, policy, standards, and disaster recovery plan.

Reduced contract costs by 15% and desktop support costs by 40%.

Senior IT Representative, Corporate Services/Project Manager & Business Analyst, Encana Corporation (1997–2001)

IT Manager, Pacific Western Transportation, (1993-1997)


Professional Project Manager (PMP), Project Management Institute (PMI)

Information Systems Professional (ISP)

Information Technology Certified Professional (ITCP)

Certified Computer Professional (CCP)

SMART & Ethier Project Management Certifications

Novell (CNA) & Microsoft (MCP) Network Certifications

Certified Document Imaging Architect (CDIA)

Business Analyst Training, International Institute of Business Analysts (IIBA)

Banff School of Executive Management

ITIL v3 Foundations Certificate

Competent Communicator (CC), Toastmasters International

Programmer/Analyst Diploma, Southern Alberta Institute of Technology (SAIT)

Bachelor of Commerce (Honours Finance), University of Calgary

Organizational Change Management, Project Management Institute (PMI)

Masters, IT Project Management, Project Management Institute (PMI)

Studying Program Management PgMP (PMI)




Infrastructure, Cloud, icloud, Azure solutions

Applications, COTS

Domain Migration


Citrix Deployment & Upgrades

Oracle and SQL Server Discovery & Upgrades,

Storage Optimization

VMWare & HyperVisor & Cloud Solutions

Disaster Recovery / Technology Resiliency Services

WAN Upgrades

IP Phone System

Subsidiary Migrations

Database Clean-Up

Commercial Off-the-Shelf (COTS) Software

Engineering & Asset Document Management

Business Objects

SCCM & SCOM Upgrades

Data Center set-up

Disaster recovery and business continuity planning

ERP Applications: Sharepoint, HP Quality Centre, SirsiDynix, FileNet, McLaren, Documentum, Intergraph, LiveLink, SharePoint, CommVault, Matrix42, ServiceNow, Simpana, NetApp, SmartPlant, MS SQL, Oracle, Raiser’s Edge, Primavera, Microsoft AX, Microsoft Project, ECM solutions


Project Management Institute (PMI)

Computer Information Processing Society (CIPS)

Institute for Certified Computer Professionals (CCP)

IT Service Management Forum (itSMF)

Toastmasters International

International Institute of Business Analysts (IIBA)

ISACA – IT Governance

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