Amandeep Sandhu
** ****** *****, *************, **** 6XG
acxbnu@r.postjobfree.com
PERSONAL PROFILE
I am a customer focussed individual who has vast experience in customer service, a well driven candidate who has a contributed a great deal to new initiatives and driven productivity. My main aim is to work for an organisation that can maximise my abilities. My ideal company to work for would be target orientated and customer focussed
KEY SKILLS
High level of customer service delivery skills
Excellent IT skills; able to use Microsoft packages and in-house databases
Focussed on achieving my goals
Strong team working skills
Ability to use initiative to problem-solve and find effective solutions
Proactive approach with a can-do attitude
Can adapt to different environments and roles
Positive about self-development and training opportunities
Can multi-task and be flexible for business needs
EMPLOYMENT HISTORY
06/2004 – 08/2016 ASDA, Wolverhampton
Grocery section leader
Problem solving and using initiative
Working as part of a team and motivating others
Trained to working in a variety of departments; store including clothing, home and leisure, produce, chilled, office, checkouts, order picking and security and have used a small forklift truck
Coach and develop the team to deliver shop floor standards
Review rota’s and holidays and fill overtime
Complete RTWI in line with company procedure
Ensure trading law checks are completed
Support senior management team and handover to duty manager
Daily wage control/KPI reporting
Promotion and modular implementation
Also spent six months working in the IDC at Lutterwoth, working mainly in a male dominated environment achieving targets higher than my peers
02/2003 – 04/2004 Major Reaction Design (Voluntary)
Helped design and manage projects for advertising companies; provided power point presentations to prospective customers
01/1999 – 01/2003 McDonalds Restaurant
Shift manager
Made the transition from crew to management in a short period of time was very satisfying
Working in a fast paced environment, multi-tasking and working within a team
Maintained critical standards for service and quality
Supervise delivery of fresh and raw product
Control labour, waste, cash, and yields
Motivate and train crew current and new
Co-ordinate people, products and resources effectively
Follow HR polices, employment laws, security and safety procedures
Undertook a number of training courses and had to be successful on each department
10/1998 Sofia’s Italian restaurant
Waitress
Taking orders and carrying out general cleaning duties
07/1998 Worked as a travel agent in Valencia (voluntary)
EDUCATION / TRAINING
2002 McDonald’s restaurant limited
Area management Diploma Grade : Pass
2000 - 2002 City of Wolverhampton college
BTEC Foundation in Art and Design: Grade Pass
1993 – 1998 Northicote High school
GCSE’s: English language C, English literature C, Maths C, Art B, Graphic design C,
Religious studies C
HOBBIES / INTERESTS
I like to keep up with world events this helps socially in all aspects as I mature I have more of a thirst for knowledge, history, nature, sciences and other cultures are more interesting to learn about. I enjoy baking and cooking; once catering a dessert stand for more than 500 people. I especially enjoy upcycling furniture I like decorating and do it yourself projects, I like going to car boot events and have helped organize charity and council events taking part in dances as well as teaching youngsters to dance too.
REFERENCES AVAILABLE ON REQUEST