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Operations and Office Management

Denver, North Carolina, 28037, United States
October 31, 2016

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Denver, NC *****



Operations Analyst and Military Officer offering 20 years of proven experience as a multifaceted leader. Proven record in operations management, security operations, innovative testing and development, cutting-edge technology engineering, simulations and logistic planning. Well-versed in engineering, project and operations management, manufacturing management, government contracting and military operations. Accomplished measurable results while leading teams of 120 in a dynamic, fast - paced environment. Soil sampling Managed risk upon multiple lines to protect assets, property, and equipment valued over $213M. Career supported by a Bachelor of Science in Marketing.

Configuration Management

Software Development

Infrastructure/Information Security

Budget / Cost Analysis

Program Management

Property Management

Analysis & Reporting

Emergency Preparation

Business Analysis


Process Improvement: Identified areas in need of expansion and improvement; implemented policies and procedures. analyzed key metrics and measured output that met goals and objective in less time.

Marketing: Maximized companies’ global market, creating campaigns suitable for global markets. Managed sales training and able to forecast production. Planned, developed and launched new programs with limited budget.

Customer Relations: Cultivated relationships with global clients and stakeholders, analyzed client’s complaints and developed new customer care strategies and procedures.



Wyle Laboratories, Inc., Doha, Qatar 2013 - 2016

Launched and oversaw the planning and execution of joint, international, military exercises with live aircrafts, ships, missiles, and simulations utilizing various communication platforms such as Ultra High Frequency (UHF), satellite, and internet.

Administered Reconfigurable Table Top Trainer (RT3) Lab which is a training platform that simulated Patriot Air and Mission Defense for the United States Army

Supported various exercises with Hardware-In the-Loop (HWIL)/Distributed Testing, simulations, training with Flight Mission Simulator-Digital (FMSD), RT3, Pelorus and other digital simulation systems that provides real-time simulation for Patriot radars, launching stations and missiles


Harlan Lee & Associates, Huntsville, AL 2012 - 2013

Executed administrative support to Program Manager of Missile Defense Agencies (MDA) Global Deployment Program office; led weekly staff leadership meetings, enabled input from key stakeholders and facilitated cross-functional communication.

Reported to Project managers, utilizing input from Japan, Poland, Turkey, Ft. Drum, Hawaii, and Romania projects

Conceptualized smart and trip books for Program and Deputy Program Manager allowing for effective negotiations with foreign military and government officials in Poland and Romania


Northrop Grumman, Information Systems, Bagdad, Iraq 2011 - 2012

Interacted and coordinated with military units on missions related to Counter-Rockets, Artillery, Mortars (C-RAM) program. Oversaw the scheduling of vacation and assigned operators to sites.

Dealt with high priority client challenges and provided solution for Counter-Rockets, Artillery, Mortars mission for 8 sites throughout Iraq, mandating safety for 5K employees

Oversaw 8 Team Leads providing leadership and training and development programs reaching overarching 24 hours, 7 days a week operational goals and objectives by more than 15% against planned timeline; reported milestones to the Regional Program Management Team and government Counter-Rockets, Artillery, Mortars Program Office



TASC, Inc., Huntsville, AL 2010 - 2011

Provided critical support to the Chief of Ground Test of Test Resources Directorate Missile Defense Agency. Conducted de-conflicting coordination and verification of availability of test assets modeling and simulation (M&S), Hardware In The Loop (HWIL), integrated exercise testing in Ballistic Missile Defense Systems (BMDS).

Prepared periodic analysis, documentation, reports and papers, for Department of Defense fielded equipment, Missile Defense Agency’s long-term acquisition programs, and developmental projects utilized in Ground Test events

Organized periodic staff meetings outlining divisional and individual action items, increasing professional relationships internally; maintained accountability, monitored and controlled action items and e-taskes used in executive level test reviews, briefings and meetings

Coordinated Statement of Work (SOW), Work Breakout Structure (WBS), and response to Request for Proposal (RFP) with proposal team collaboration


Northrop Grumman, Advisory Services., Huntsville, AL 2008 - 2010

Provided strategic direction to the Deputy Director of the Missile Defense Agency’s Test Resources Directorate concerning the analysis and evaluation of administrative technical programs. Assisted with the Missile’s Defense test assets, expedited staff actions, and provided travel planning, and prepared Monthly Financial Status Reports.

Analyzed and evaluated financial data, controlled monthly Financial Status Reports for a budget of over $213M and assisted in the development and implementation of new accounting and financial programs

Served as writer for the Supervisor of Directorate of Test Resources Infrastructure: authored controversial and complex policies, programs and activates tailored to diverse national and international audiences


Schneider Linehaul Services, Reserve, LA 2008

Oversaw diesel and cargo trailer’s 24-hour maintenance facility, maximized equipment availability, set shop goals, enforced safety and assigned tasks to 20+ of employees.

Evaluated financial and operational metrics, provided leadership and overall review of overarching operational goals and objectives; reduced overtime by 50%, and increased efficiency of Bulk Trailer inspections from 13 to 19 per month


United States Army, Various Global Locations 1995 - 2008

Provided expert missile advice on the Patriot Missile Defense system, analyzed critical information and advising on critical processes. Protected United States forces from aerial attacks and enemy surveillance by coordinating engagement process in joint and multination operations.

Revamped 2 programs that were dormant for many months; updated the Standard Operating System movement and planned/conducted 2 deployment exercises

Provided air defense for North Atlantic Treaty Organization (NATO) and European Command missions; accountable for over $40M worth vehicle and equipment

Ensured the state of Louisiana’s Military Forces were poised to respond to unpredictable affects caused by hurricanes; provided effective command and control of 9 forces consisting of over 12.4K personnel from 21 different that helped saved lives, prevented suffering, and allowed communities to return to normal conditions


Bachelor of Science in Marketing, Southern University Agricultural and Mechanical College

Acquisition 101, Defense Acquisition University

Paying Agent Training Course, Department of the Army


Bronze Star Medal • Navy Commendation Medal • The Louisiana Cross of Merit


Linux • Microsoft Word • Microsoft Excel • Microsoft Outlook • Microsoft Word • Microsoft PowerPoint

Video Teleconferencing Platforms • Hardware-In the-Loop (HWIL) • Flight Mission Simulator-Digital (FMSD)

RT3 • Pelorus • Ballistic Missile Defense Systems (BMDS) • BMDS programs for PATRIOT • THAAD • Airborne Laser

Multiple-Kill Vehicle (MKV) and AEGIS systems • Drafting

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