DIPIKA K. PATEL, CCMA

**** ******** *** *****, **********, IN 46077

317-***-****

acxbn6@r.postjobfree.com

Career Summary

A certified medical assistant professional with a degree in Microbiology and 10+ years of experience. I am able to successfully prep patients for the experience and am often requested by return patients to conduct their laboratory work. Complete experience that ranges from drawing the blood to analyzing the sample in a toxicology lab setting. Adept at administering blood draws through venipuncture and conducting chemistry testing. Direct experience developing employees (15 people in past year) resulting in creating systems to train and identifying ideas for process improvement. Forward thinker with the ability to anticipate and adapt to needs of patient, physicians, and co-workers.

Education

Certified Clinical Medical Assistant (CCMA) from National Health Association 2015

International Business College, Indianapolis, IN 2010

Medical Assistant Diploma

GPA: 4.0/4.0, Director’s List, Student of Term

Relief School of Medical Technology University, Gujarat, India 2003

Medical Lab Technician Diploma

M.B. Patel Science College University, Gujarat, India 2001

Bachelor of Science in Microbiology

Professional Experience

Northside Internal Medicine, Indianapolis, IN

Medical Assistant/Lab Technician 2010-Present

Assist 6-9 physicians with a commitment to optimal patient care by communicating in a calm manner while carrying out office management duties.

Administer on average 100 blood draws daily through venipuncture.

Administer immunizations.

Collect urine and stool specimens and performs drug screens (DOT and non-DOT).

Operate, calibrate, and maintain laboratory equipment and analytical instruments such as centrifuges and electronic and manual pipettes.

Database Management proficiencies include: EMR, IDX, Allscripts, and AthenaNet.

Administer and assist physician in Nebulizer and Spirometer treatments and coach patients to ensure maximum results.

Perform radiological exams and electrocardiogram (EKG) procedures, as ordered by the physician.

Assist in overseeing day-to-day operations to provide quality service and adapting to needs of patients and team by rooming patients, recording vital signs,

DIPIKA K. PATEL, CCMA

updating medical records, prescription refills, verifying insurance, coding medical records, and billing patients.

Extensive knowledge in Occupational Safety and Health Association (OSHA) and Clinical Laboratory Improvement Amendments (CLIA) regulations and standards.

Order, inventory, and supply check office medical assets.

Subway, Carmel, IN

Store Manager 2008 – 2009

Led complete store operation to optimize operating profit.

Comprehensive management of store including inventory control, staffing, and product cost to maintain profitability.

Recruited, interviewed and selected talent and created an engaging atmosphere to retain that talent.

Coached team members to communicate effectively with customers and how to use systems to maximize quality control.

Vandna Lab, Anand, India 2004 – 2006

Lab Technician

Performed complex diagnostic analysis and interpreted the results.

Conducted qualitative and quantitative chemistry analysis on biological specimens and input all results into database management system.

Administer urinalysis.

Operate, calibrate and maintain laboratory equipment and analytical instruments including centrifuges, pipettes, spectrophotometers; chemistry analyzers include DSX, Co-oximeter, and NOVA.

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