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Customer Service Manager

Missouri City, Texas, United States
October 31, 2016

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I am fully capable of learning and performing any job duty required. I possess excellent customer service skills, technical aptitude and the ability to follow directions.

Education//Thurgood Marshall High School, Missouri City, Texas

May 2005 Graduated/Diploma: as an Texas Scholar, GPA 3.7 o/ 4.0

Employment Skills// I have worked in various fields, from which I've acquired the most essential skills that are vital to all jobs such as, customer service, teamwork, and respect for co-workers and superiors, communication and management skills.

Work History//

Uhaul Rental & Storage


Sep 2003 – May 2007

Storage Supervisor / Uhaul moving truck Rental Agent

Responsible for patrol and upkeep of 2 to 3 acre lot . over 1000 storage units and 500 vehilces and the regular maintenance of fleet of rental vans

Miller Swim Academy, Houston, TX

Apr 2004 - Oct 2008

Lifeguard/Swim Instructor/Deck Supervisor/Party Coordinator

Supervise the activities of children and adults. Taught extensive Swimming Lessons, Coordinated, Supervised, birthday parties 50-100+ guest, Physically maintained, Cleaned and checked chlorine levels of pools

International Fire Protection, Houston, TX

Jun 2005 - Jan 2008

Local 669 Pipe fitter Apprentice

Extreme physical Labor; modify, cut, thread Galvanized steel 50-100+lbs /Blueprint recognition & comprehension, assembly of intricate and calculated piping systems, using machines and precise measurements

CVS Pharmacy, Houston, TX

Jan 2008 - Jan 2009

Night Shift Manager

Managed Shift, Customer service, Clerk, Cashier, Stock

Hilton Hotel, Houston, Tx

Sep 2009 – Jan 2011

Banquet, Restaurant Server / Houseman / Room Service Attendant

Assisted with the set up and break down of various large scale events, weddings, conventions and productions, served restaurant and room service guest

FINCO / Texas Finest Beverages, Houston TX

Mar 2007 – Present (Seasonal)

Bartender / Grill Cook / Cashier/ Vendor stocker

@All Reliant Stadium, and Minute Maid Park events; Texans, Astros, U of H Football,

Houston Rodeo

The Crowne Plaza Hotel, Houston, TX

May 2015 – May 2016

Concierge / Bellman / Driver

Greet and assist guest upon arrival with Parking, luggage, and event information; Drive corporate clients to and from work and other various duties including restock, front desk and guest services

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