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Customer Service Office

Westbury, New York, United States
$600.00 per week
October 31, 2016

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Paul John Capellupo

** ****** ******, ********, **



SUMMARY: Successful varied experience in customer service / management / office management. Proven skills in problem solving and maintaining good customer relations. Self-motivated and well organized; demonstrated competence in meeting challenging responsibilities presented.

SKILS: Microsoft Word, WordPerfect, Abacus


2007-2016 Attorney Irving Singer, Fulton Ave., Hempstead, NY

Office Manager: Responsible for: copying, scanning, faxing, e-mailing documents-creating client files and managing accounts of ten thousand clients. Streamlined office procedures, by filing client’s documents into set categories; saved time and needless replication in future cases. Responsible to: answer phones, mailing and delivery of documents, converting documents into useable formats. Ran office smoothly, updated developments and contacts between clients and attorney, at all times /provided excellent customer service. Drove attorney and clients to scheduled appointments/ kept court calendar.

2001-2002 Robert Chevrolet, Rt. 107, Hicksville, NY

Car Jockey / Service Dept. Associate: Met and greeted incoming clients coming into dealership for service on their vehicles. Signed in clients for service, examined vehicles for any damage-needing record and report my findings, parking client’s cars awaiting to be serviced. Drove customers to desired locations- while awaiting repair and service to their vehicles. Test drove repaired vehicles to meet mechanics specifications/ specifics; reporting-back my findings. Parked new car deliveries, to dealership, maintained parking lots on property/ delivered vehicles to outside repair facilities-for repair or service, transported cars between dealerships. Provided excellent customer service.

1997-1999 Court Appointed Legal Guardian, Nassau County

Assigned / granted full legal authority to govern the affairs of a legally incompetent individual, while under court supervision at all times. Responsibilities include: scheduling medical appointments, giving client their medication-recording/ reporting reactions to meds., feeding, bathing, keeping patient socially active and involved in life- as medical condition permitted, managing financial and legal affairs of client-making all decisions for client, as client would’ve made for themselves, if able to do so. Planned client’s life until their ultimate death- due to their medical condition.

1987-1994 Hearst Publications, Stewart Ave., Garden City, NY

Created my own office cleaning business, at Hearst. Responsible to: keep offices clean and dusted/ vacuumed and mopped floors/ sanitized bathrooms/ threw garbage out/ ordered supplies as needed- to perform my duties and assignment there.


Hofstra University, Hempstead, NY

B.S.F.A. Degree, Fine Arts Major/ Student peer Teacher/ Graduate

Nassau Community College, Garden City, NY

A.A. Degree

References will be supplied upon request

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