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Customer Service Sales

Engels, Saratov Oblast, Russian Federation
October 31, 2016

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Alexander Panov Street: Lenin ; House: ***/**. City: Balakovo; Saratov region ; Russia:

Date of birth: 25/04/77.

tel. 892********

Objective security guard

Professional Experience Officer Internal Regulations of

JSC "Tander" the GM. Magnet., Balakovo, full employment.

Prevention and suppression of unlawful acts on the part of customers and staff. Provide access control for staff. Visual inspection of the acceptance and shipment of goods. Monitoring compliance with and enforcement of fire safety standards.

Administrator trading hall

Ltd. "Diesel-Set", Balakovo, full employment.

Manages trading hall staff (sellers, shop assistants, cashiers).

Prepares and sends an order to supply products to storage locations.

Organizes supply of goods in the sales area and guide display of goods.

Conducts operative account balances of goods in the sales area and reports data ... about goods with a minimum of critical residues, with critical shelf life, as well as information on products high, uniform and reduced demand. Manages: stocks of goods on the trading floor;

assortment of goods. Oversees the observance of the staff of a trading

hall: good quality and a culture of customer service in the provision of

trading services; rules of the sale of goods and hygiene requirements;

rules of labor protection and safety, fire safety. Organizes customer

service, committing large purchases. Organizes information to customers: on goods (their consumer properties, assortment, pricing, etc.); provided on related services (installation, connection, service, etc.); on the operation of commercial enterprise. If necessary, assists customers in choosing products. Organizes the quality and safety checks of goods sold, the terms of their validity. It exempts from the sale of poor quality products, products that have expired, defective products, and have defects. Oversees the presence of price tags on goods. Monitors compliance supermarket worker labor and production discipline, rules and norms of labor protection, safety, sanitation and hygiene. Traces of abuse by the staff of a trading hall.

It takes measures to resolve conflicts with customers. Informs management of commercial enterprise on the shortcomings in customer service. Oversees the serviceability of equipment sales area and informs the management of trade enterprise of equipment failure to take the necessary measures.

It analyzes the results of the trading hall in the following areas:

information on sales amounts (by groups of goods, product-specific);

information about changing assortment of goods in the sales area.

Serves return operations, write-offs, depreciation and backup products. Using the automated sales management system on the trading floor. Prepares reports on the movement of goods. Participates in inventories. Organizes in extreme situations the evacuation of the customer sales area, call the police, "ambulance", etc.

education Saratov State Academy of Law

Higher education, correspondence courses.

Department of Legal

Occupation: Lawyer

Windows, MS Office, Internet- experienced user

MCSE certificate (issued 18.09.2006)

Specialist work with "1C-Accounting" program 7: 7

English, Russian.

I have the medal in a sport discipline of Karate-Do in 1996 to first place

I do not smoke, not married, has a driver's license, business trips

are possible.

Hobbies - sports, reading. learn English

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