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Medical Support

Philadelphia, Pennsylvania, United States
October 31, 2016

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Uche Iheukwumere

*** ****** ******,

Sharon Hill, PA 19079



I possess a highly developed knowledge of EMR implementation. I want to use my skills to contribute, outstanding administrative leadership to a Healthcare organization. While also utilizing my background, great communication and interpersonal skills, and possessing a sense of humour under pressure to achieve my career goals


Missouri State University Sept 2008- Dec 2013

Environmental Physics Technology

Bachelors in Psychology

Work Experience

Honor Health Scottsdale Shea Medical Center, Scottsdale AZ Sept -Oct 2016

Epic Optime Consultant and Help Desk Consultant

Provided elbow support to PACU Nurses on the PACU work flow.

Assisted nurses with documentation of medications on the MAR by making sure they are scanning the patient’s wristband and scanning the medication barcode.

Provided support to Pre-Op/PACU Nurses on how to navigate through the Doc Flowsheets.

Answered questions posted by end users. Troubleshoot and reported any error messages, printing

issues, security problems, and enhancement suggestions.

Was a liaison between the end users and the command center for issues and problem


Identified and reported needed work flow and system configuration improvements.

Elmhurst Hospital Center, NY April 2016

Epic Consultant

Educate End Users on how to review patient's medications

Efficiently support Clinicians on how to navigate through their clinical workflow in the Hyperspace.

Proactively troubleshoot workflow issues, and report any technical issue and other issues to command center

Assist the Front Desk with appointment scheduling

University of Texas, MD Anderson, Houston, TX Feb 2016-March 2016

Epic Ambulatory/Cadence Consultant

Assist Front Desk in Medicaid enrollment and billing processes

Train Physicians, Nurses and Medical Assistants in the proper use of SmartTools (Smart Set, SmartText, Smart Link) Preference Lists

Assist Doctors and Nurses with documentation using visit navigator

Provide one-on-one elbow support on the floor

Emory University Hospital, Atlanta, GA Aug 2015-Sept 2015

Cerner PathNet Consultant

Provide support to Physicians in Rheumatology unit

Assist Lab Technicians and Phlebotomists with specimen collection and result entry

Show End-users how to customize their App Bar

Train End-users on how to easily track specimen collection

Educate Nurses and Phlebotomists on the proper usage of the hand held Bridge device

Ohio Health, Columbus, OH April 2015-May 2015

Epic Clindoc Consultant

Assist floor super users on issue resolution

Provide at-the-elbow (ATE) support to staff

Proactively troubleshoot workflow issues and report any technical issues to command center

Assist the Clinicians to set up and use Smart tools

Educate and assist Clinicians on how to document encounters, manage their In-basket, orders, and preference list

Dignity Health System, Petersburg, VA March 2015

Cerner Ambulatory Consultant

Assist Physicians with medical dictation software (Dragon)

Plan and implement multiple Cerner modules

Train Nurses with their daily care plans, patient education and workflow

WakeMed Hospital, Raleigh, NC February 2015

Epic Clindoc Consultant

Assist Clinicians on how to navigate around the EPIC system.

Show Nurses how to use the MAR to document medication administration.

Assist Nurses and Physicians on how to document encounters, manage their In-basket, orders, and preference list.

Assist Nurses with performing Admission, Transfer and Discharge, and ensuring that care plans and

South Coast Ambulatory Clinic, Providence, RI Sept 2014- Oct 2014

Epic Ambulatory Consultant

Assist with the Implementation of Epic Ambulatory

Assist Front desk with scheduling patients

Assist Providers with Orders and closing Encounters

Assist Providers with their progress notes (smart sets, smart tools)

DUKE University Medical Center, NC Feb 2014-March 2014

Epic ClinDoc Consultant

Help Providers with computerizing their favorites list for medication in their Order Entry (CPOE)

Form Patient List/Order Check

Support Nurses and Physicians on how to properly update information on flowsheets and work lists

Help Physicians with workflow and charting, releasing orders, acknowledging orders


Available Upon Request

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