Sign in

Learning and Development Manager

Buckshaw Village, Lancashire, PR7 7GA, United Kingdom
October 31, 2016

Contact this candidate



I have ** Years’ experience concentrated in the Development field with 7 years in management. Through Monitor and Evaluations of programmes, I developed a strong analytical thinking strategy. Results within my career reflect strong decision-making abilities. (See work experience for Achievements and Awards)

Business Development Senior Management Monitor& Evaluation of Training

Leadership Performance Management Market Research

Recruiting Budgets Employee Relations

Learning and Development Programme Manager LMS (Learning Management System)

Course Developer Change Management Sustainability through Innovation

Talent Pipelining Design and implementation Entrepreneurship

Quality Assurance Business Strategy Coaching

Leadership Development Performance Improvement Workshop Facilitation

Employee Engagement Training Delivery Presentation

QSR Training Consulting


Highest Standard Passed Grade12 – Equivalent to A Levels

Higher Education Commercial Practise: Business Management - 1990-1992 (3 Years)

Professional Membership Life Skills Coach:

Registered Practitioner/Coach: COMENSA WCSON-2283-PRA

Additional Studies Wits University (Language School) - Advanced English - 2006


PCL: People Capability Leadership

High Impact Coaching (Leadership through Coaching Skills)

Leadership Development (Grow Coaching)

Restaurant Management

LDP: Leadership Development Programme

Trauma Counselling


PMEL (Planning Monitor, Evaluation and Learning)

Labour Market Needs Assessments

Assessor (NQF5 US 115753)

Moderator (NQF6 US 115759)


YRI Principles and Best Practices of Designing Web-Based Training (E-Learning)

Evolution LCMS Course Developer Level 1 & 2: E-Learning (Authoring)

Other Skills Courses:

Education in HIV (During employment at Sanlam) Aids Counselling (During employment at Sanlam)

Finance for Non-Financial Managers Literature and Mental Health through Warwick University


National Programme Manager - South Africa at JA Worldwide - January 2015 – September 2016 (Global Organisation)

Implementation of all programmes national across the country, and strategist for expansion, development and reporting. As manager of the Programmes Department I, monitoring, evaluated programmes and measured impact. As part of the executive management committee in the organisation, various sustainability projects fell under this role.

Direct Management of 9 regions which include recruitment, development, performance management

Relationship building with stakeholders and expand regional and national footprint of organisation

Improve business performance through strategic allocation of training interventions

As member of senior management and representation on the Board of Trustees, I contributed towards strategic planning and implementation

Training needs analysis, planning, implementation, monitor and evaluation of all learning programmes including digital platforms.

Achieved all investor agreement targets in 2015 which ensured refunding for 2016

Achieved 50% increase in project beneficiary numbers in 2015 which resulted in refunding in 2016

Training Specialist at Yum! International - September 2013 - September 2014 (Global Organisation)

Planning, monitor and evaluation of blended learning for all employee development programmes. Including e-learning, learning management systems (LMS)

Develop, implement and analyse gaps assessments of current training and development structure.

Development of solutions in line with Business Strategy with operational departments

Learning and Development Manager at KFC Rohloff - July 2008 - September 2013 (Global Organistion)

Establishment of training needs, presentation, maintenance, follow-up and control of training programs necessary for the development of all employees to ensure they have the necessary skills and experience for 45 stores.

Training needs analysis, planning, implementation, monitor and evaluation of all learning programmes, including learning management systems (LMS). This included dealing with all stakeholders and translation of technical information into business language.

Full Recruitment and Talent Management for company with staff compliment of 3200 across 45 sites.

Development of solutions in line with Business Strategy with operational departments

Award in 2012: Recognition for Learning and Development Manager, Franchise of the Year

Awards in 2009: Pygmalion Award by YUM Western Cape for Team Development

Award for Implementation for HIV and TB awareness drive which resulted in lower staff turnover

Achieved 100% bench trained and certified management bench. Target was set at 70%.

National Training and Marketing Co-ordinator at ECA SA - May 2004 - June 2008 (Global Organisation)

Implementation and co-ordinating of national training programmes for the association. Impact measurement for all learnerships which resulted in repeat funding from SETA

Collaborate with government departments and stakeholders in aim to develop learners in a critical skills sector of the country.

Awards: Outstanding Employee in 2006. Implementation of new corporate identity strategy which resulted in growth of association membership.

Award: 2005, 2006 and 2007 by receiving a 14th-month salary payment for contribution to growth of the association through L&D Strategies for three consecutive years.

Project and Talent Management Consultant at Drake International - October 1997 - May 2003 (Global Organisation)

Sun International On-site: Project Team Leader for Hospitality Sector

Co-ordinated mass recruitment, selection and screening through profiling

Award – 2000 for the Best Recruitment Consultant over 43 branches which resulted in best branch turn-over.

Award – 1999 Successful implementation of project which resulted in financial saving for organisation

International travel opportunity: November 1995 – August 1997

Marketing and Training Assistant at Sanlam New Business - October 1993 - October 1995


Award: New Business Employee in 1994 due to role in implementation of new operational system


Training Specialist at KFC - January 2015 to February 2015

Generate and submit Work Place Skills Plan for 2016 and planning annual training for franchise.

Learning and Development Specialist at Ogilvy& Mather SA –- November 2014 – December 2014

Planning, monitor, evaluate of learning programmes and materials of company in advertising industry.

Training Specialist at KFC: Workplace Skills Plan / Annual Training Strategy for 2016 - April 2016 to May 2016

Generate and submit Work Place Skills Plan for 2016 and planning annual training for franchise.

Freelance Facilitator and Material Developer (Entrepreneur) Development - May 2003 – May 2004

Learning & development audits and implementation of new training material for clients.

HR & Strategy Consultant at Afriphone (PTY) - January 2003 - September 2003 (9 months)

Telecommunication organisation employed my expertise to assist in setting up the company's employee and operational structures.


LinkedIn Profile:

Hobbies Sculpting

Interest Cultures, Human Behaviour, Learning Technologies and Industrial Psychology

Countries Travelled Netherlands, Spain, Portugal, Italy, France, and Venice, United Kingdom, Scotland, Wales, Israel, Ghana, Egypt and Jordan

Volunteer Work Counselling at The Rainbow Family Project: (NGO) - 2006, 2008, 2012

Computer Proficiency MSOffice, LMS (Learning Management Systems), SABA, ACCESS

Beginners MSProjects

*Referees available on request

Contact this candidate