Customer Service, Accounting

Sirirathana Dee

* ******* ****** ******: 074**-******

Southport, Merseyside

PR8 5BB Email: **************@*****.***

Personal Profile

I am a hardworking, self motivated and enthusiastic person with extensive work experience within an administrative and customer service environment. Possessing bookkeeping and accounts qualifications along with several years of employment as a Company Bookkeeper and Finance Administrator. Previous employment and qualifications have helped me develop strong IT skills (Sage Line 50, Quick Book), an in- depth knowledge of financial procedures as well as the ability to communicate with people at all levels, problem solving in a professional manner and meeting strict deadlines. I am seeking employment and experience in a financial or administrative position. With previously attained qualifications, knowledge and skills I believe I can benefit the organisation and also further develop my career. Key Skills

Excellent communication and customer service skills

Time management – punctual and reliable

A friendly, approachable and helpful personality

Computer Literate – Proficient in Windows applications – Word, Excel

Accounting software – Sage Line 50, Quick Book

Thai and English – fluently spoken

Strong team player

Flexible and Conscientious

Employment History

Sep 15- Present Studying AAT Level 4

Nov.’10 – Sep 15 Started Bookkeeping, Sage and AAT at Southport college Jan.’05 - Nov.’10 AEC. Projects Ltd, Southport, Merseyside Company Book Keeper

Maintaining up to date orderly accounts, databases and daily invoices, managing accounts, maintaining a purchase and sale ledger, raising invoices, issuing regular statements and processing receipts. Raising purchase and sale invoices, coding and posting ledgers Responsible for accounts payable

Overseeing balancing of account

Preparing journal report on company expenses

Preparing monthly invoice reports

Maintaining up to date orderly accounts, databases and daily invoices Preparing of VAT & Tax returns

Analysing the accounts and insuring and accounts and ensuring that the accounts balance

Oct.’02 - Nov.’04 Almorah Ltd, Southport, Merseyside Administration/ Book Keeping

I was responsible for processing purchase orders for building materials as well as invoicing for hiring equipment, completing reconciliation and general finance. During busy periods I also assisted with answering the phone and general administration and office duties.

Raising purchase and sale invoices and entering details in the account book Responsible for ensuring all overdue payments are collected Sirirathana Dee

Management of the filing system

Preparing of Tax returns, monthly accounts

Ensuring that all expenses claims are collated and paid on time Production of trial balance for the month end

Jan.’98 - Oct.’98 McDonalds, Hertford, Hertfordshire Front of House Cashier

I was responsible for all aspects of customer service including taking and preparing customer orders, processing payments and cash handling. Also I was responsible for attracting more customers by honest and friendly service and explaining current offers on product ranges. At the end of my shift I had to provide clear details of my total sales.

1992 - 1996 Konrad Adenauer Foundation, Bangkok, Thailand P.A to German Government

Senior Liaison to the Thai Government

I was responsible for facilitating and organising the meetings between the German Government and Thai Government Representatives to discuss the distribution of funding from Germany within Thailand. Discussion took place in English and Thai were I translated. The job involved extensive internal travel in Thailand and limited foreign travel.

1990 - 1992 Blue Star Trading Ltd, Bangkok, Thailand Assistant Export Manager - Jewelry

I was organising the export of specialist precious stones imported from other countries processed in Thailand. I was responsible for the selection of the stones and the onward sale to other countries

1988 – 1990 Regional Government Public Relations Dept, Surin, Thailand Assistant News Reporter

I was working closely with the regional Governor on a daily basis. I assisted during the reporting of Government activities and incidents in the local area. These reports were broadcasted on National Television and Radio Stations. Education & Training

Current Learning Kaplan Business and Law School

• Associating of Accounting Technicians (AAT)

Level 4 Diploma in Accounting

2014 - 2015 Southport College

• Associating of Accounting Technicians (AAT)

Level 3 Diploma in Accounting

2013 - 2014 Southport College

• Associating of Accounting Technicians (AAT)

Level 2 Certificate in Accounting

2013

• Learndirect Southport

GCSE English & Maths

Southport College of Further Education

2011 - 2012 City & Guilds

• Computerised Sage Accounts Level 2 - First Class

• Bookkeeper Level 1 - First Class

Sirirathana Dee

1984 to 1989 Ramkhamheang University, Bangkok, Thailand

• Political Science Degree

1977 to 1984 Suranaree Wittaya School, Nakhornrachasima, Thailand

• A level Equivalent in 5 Subjects

• O level Equivalent in 8 Subjects

Interests

I enjoy most sports and keeping myself fit including running, swimming, skiing and playing golf. I like the outdoors and enjoy camping, hiking and cycling. I have a passion for music and cooking, I also like to socialise with family and friends.

References

Simon Baybutt

Paul Clegg & Company

2nd Floor, 26 St. George Quay

Lancaster

Lancashire

LA1 1RD

Tel: 015**-*****/ 32177

Email: *****@*********.***

S B Patel Accountants

Tolsey House

1, Marshside Road

Southport, Merseyside

PR9 9TL

Tel: 017**-******

Work Experiences

S B Patel Accountants

Tolsey House

1, Marshside Road

Southport, Merseyside

PR9 9TL

Tel: 017**-******

Contact this candidate