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Customer Service Microsoft Office

Location:
Winnipeg, MB, R3G 2Z7, Canada
Posted:
November 01, 2016

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Resume:

Blaine Berry

*** ****** ******, ******** **., R*G 2Z7

T: 204-***-**** Email: acxb8j@r.postjobfree.com

QUALIFICATIONS

•Up-to-date Emergency First Aide and BLS-C/CPR

•Possess a clear Criminal Record, Child Abuse Registry Check, and Driver’s Abstract (has Class 5)

•Experience as Painter, Dry Waller, Door and Window Installer, work with Plumbing/Electrical

•Efficient with wide variety of hand and power tools and equipment including circular saw, reciprocating saw, table saw, drills and various other tools

•Hardworking individual, punctual, reliable, work with safety in mind at all times

•Proven interpersonal skills, able to excel in fast-paced environments, effectively meet deadlines, adapt to changes in direction and procedure, work with minimal supervision

•Motivated to succeed in achieving professional/personal goals and expectations

•Highly organized, detail oriented, effectively plan and schedule to achieve results

•Cor Certified

•Confined Spaces Certified

•WHMIS

•Forklift License

•Nonviolent Conflict Management

CUSTOMER SERVICE AND SALES SKILLS

•Experienced using interpersonal skills to excel in customer service environment

•Committed to the challenge of meeting and or exceeding customer expectations

•Utilizes tact and diplomacy when dealing with customer concerns or complaints

•Cold call experience generating new customers and new business

•Highly respectfully attitude towards new and returning customers

•Excellent at resiliency and empathy when faced with negativity

COMMUNICATION SKILLS

•Excellent verbal and written communication skills

•Upbeat attitude that is enthusiastic, friendly and positive

•Experience answering customer enquiries over the phone providing relevant information to their questions

DRIVING/DELIVERY EXPERIENCE

•Knowledgeable about City of Winnipeg & surrounding areas streets and routes

•Prepared, packaged & loaded cargo for delivery orders

•Loaded vehicle to avoid any damage to cargo

•Picked up orders and delivered to various locations through the city meeting a strict time constraint

•Operated vehicle in a safe & responsible manner, maintaining the delivery vehicle

•Collected payments for services/products rendered, issued receipts and documented payments

CONSTRUCTION AND RENOVATIONS EXPERIENCE

Painter

•Paint interiors and exteriors using brush and roller, apply primer, clean and sand walls and fixtures, repair cracks and holes, apply to interior surfaces

•Sand and even out dents and scars to assure a smooth and level surface using sanders, scrapers, sandpaper, wire brushes and paint remover, repair cracks and holes with joint compound

•Paint house interior walls, ceilings, cupboards, doors and frames, baseboards, using spray tool, brush, roller, sander, install/patch drywall, paint exterior stucco, soffits, siding and trim

•Work with various products including latex, oil, stain, varnish, aluminum and primers

Dry Waller

•Prepare for taping, smooth surfaces, tap in/remove screws, nails, fill gaps with drywall compound, rasp for beading

•Install drywall by hand, measure to accurately position, tape seams and corners, sand surfaces

•Use equipment such as stilts, scaffolds, ladders, taping, sanding tools, knives and pans

Door & Window Installer

•Install windows and doors, cut-to-fit framing, install flooring such as carpet, vinyl and tile

•Remove damaged windows, replace with new, install new seal, able to assemble new windows

•Build garage, erect framing, install trusses, roofing, hang doors, install windows

Plumbing/Electrical

•Install and solder/glue copper and PVC plumbing, toilets and sinks, install wiring, plugs, switches

•Run electrical wiring through framing, install receptacle boxes, wiring, plugs, switches

EDUCATION & TRAINING

Microsoft Office 2010 Skills Update Certificate 2012

Employment Preparation Centre

Winnipeg, Manitoba

Grade XII Diploma 1976

Sturgeon Creek Regional Secondary School

Winnipeg, Manitoba

EMPLOYMENT EXPERIENCE

King Septic September 2014 - Present

Winnipeg, MB.

Deliver

Clean and repair portable toilets

Housekeeping (Hospital) June 2013 – February 2014

Aramark Inuvik, NWT

•Cleaned patient rooms, floors, medical rooms with a floor machine

•Laundry duties: Cleaning, folding and delivering

Security Guard June 2013 – February 2014

Amirco Inuvik, NWT

•Maintained security and integrity of site

•Provided courteous service to clients and visitors

Driver November 2012 – March 2013

Scope Inc. Winnipeg, Manitoba

•Safely transports snow clearing crews to different worksites using a company vehicle

•Responded to various dispatches and job requests

Renovator 2009 - 2013

Private Contractor Winnipeg, Manitoba

•Assists a private contractor to restore houses

•Tasks include painting, dry-walling, installing doors and windows, basic electrical and plumbing

(See next page)

Manager 2005 - 2011

Berry Family Winnipeg, Manitoba

•Raised children and cared for family

Self Employed 1992 – 2005

Landscaping/Snow Removal Winnipeg, Manitoba

•Managed a small business for over 13 years.

•Utilized strong interpersonal skills to excel in customer service environment, committed to challenge of meeting and/or exceeding customer expectations

•Utilized tact and patience to ensure customer concerns/complaints handled courteously, professionally and effectively to drive high customer satisfaction



Contact this candidate