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Customer Service Manager

Location:
Surprise, AZ
Posted:
November 01, 2016

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Resume:

Angela Dapp

***** * ***** ******. ***#****

Surprise AZ, 85374

480-***-****

acxb7g@r.postjobfree.com:acxb7g@r.postjobfree.com

Education

●Career Success High School, High school Diploma, Graduated 2006

●Apollo College, Medical Assistant, Graduated 2009

Work Experience

Advantage Solutions May 2016 - Current Organize work environment, keep well cleaned and sanitized area, distribution of samples

●Assistant Manager, Valero Corner Store November, 2014- April2016

Create a clean and friendly environment for customers. Uphold managerial duties at the absence of the store manager, “Paperwork, lottery machine, input of invoices, and deliveries of product.”

oMicrosoft Excel

oMicrosoft Word

oInternet Explorer

●Store Manager, Blimpie / 4 Sons Bro Retail January, 2008 – May, 2014

Calculate and maintain weekly inventory of store merchandise. Submit payroll and the daily sales report to the main office. Create work schedules for employees and cover employee shifts if necessary. Settle customer complaints, organize catering orders that are submitted to the store. Interview potential job candidates as well as delegate the hiring decision making.

oMicrosoft Excel

oMicrosoft Word

●Caregiver, Goodneighbor, April,2012-January 2013

Assist client in living situation. Prepare Meals, bathe, feed, administer medication, and help client mobilize from point A-B. Monitor the wellbeing of the clients health (mental, physical, and emotional)

●Customer Service Rep, U-Haul, April, 2006 - November, 2006

Prepare rental contract and invoices. Maintain the cleanliness of facility and lot. Serve customers on telephone and in person. Clean rental equipment and dispense propane.

●Customer Service Rep/ call center, Equine.com October,2005 – April, 2006

Call current customers and renew, update, delete, or change their posted add. Take note and fix any complaints or problems on add.

●Courtesy clerk, Albertsons June2004 – October, 2005

Maintain the cleanliness of the store and parking lot. Gather grocery carts and bring them back into the store. Bag groceries and assist customers to their vehicles if help was needed.

Skills

●Great communication, people, and problem solving skills

●Positive outlook

●Am self motivated and determined to meet, and exceed job requirements

●Flexible and dependable

●Open minded and eager to expand knowledge

References

●Alexis Terihaj 480-***-****

●Genia Graves 623-***-****

●Jason Vonburgh 602-***-****



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