Queenie M. Wilkins

E-mail: acxb7c@r.postjobfree.com Telephone: 904-***-****

OBJECTIVE: To obtain a secure challenging position that utilizes my leadership and development knowledge, strong organizational abilities, and demonstrated communication skills

CAREER SKILLS/KNOWLEDGE

Administration/Sales Cost Reduction/Negotiation Strategies

Revenue/Profit Growth Self-motivated and goal oriented

Technical Security Operation Staff Supervision Strategies

Public Relations/Customer Service Quota/Achievement/Strategies

Sales/Store Management Training Decision-Making Relations

Problem Solving/Judgment and decision making

CAREER EXPERIENCE/ACHIEVEMENTS

Wal-Mart Corporation, Daytona Beach, FL 06/2016-09/2016

Customer Service Management

Responsible for all activities and objectives of one store, including sales generation and insuring effective customer service.

Maintain a full management and sales associate team at all times that has maintained qualitative standards.

Adhere to all administrative and operational controls and systems, including the monitoring of payroll fluctuations and in-store expenses.

Ms. Q’s Catering Service Jarratt, VA 03/2013-12/2015

Owner

Cooked and served meals to clients and developed new menu items as well

Responsible for hiring,payroll and human resource matters

Develop new clients through excellent customer service

Ability to handle confidential information

Greenville County Public School, Emporia, VA 06/2004-08/2012

Paraprofessional

Planned, developed and implemented fifth to eighth grade curriculum with the teaching team.

Established an active learning environment through positive feedback0

Implemented effective behavior management strategies for each student.

Established and maintained written and oral communication with parents and school officials.

Observed and applied techniques, used by both special education and general education teachers.

Amacon Incorporated Pinecrest Community, Richmond, VA 01/2000-07/2002

Property Manager

Exhibit interpersonal skills to work as an effective team member.

Processing incoming calls and greeting customers, offering appropriate solutions.

Tabulated basic statistical or accounting data.

Property Manager of a 40 unit community: comprised of families and senior member dwelling.

Acted as liaison between landlord and tenants while overseeing the business.

Efficient in accepting/requesting payments.

Greenville County Public Schools, Emporia, VA. 09/1999-06/2004

Adjunct Teacher

Substitute for grade levels K-12.

Established an active learning environment through positive feedback

Effectively used cooperative learning strategies.

Implemented effective behavior management strategies for each student.

Provided students with individualized attention.

Established and maintained written and oral communication with parents and school officials.

Observed and applied techniques, used by both special education and general education teachers

SOFTWARE SKILLS

Microsoft Word, Excel, Power Point, Outlook, Internet Research.

EDUCATION

Associates of Arts, Human Services – Southside Community College

High School Diploma – Austin East High

Catering Service/Food Service

Phi Theta Kappa Society

Richmond Apartments Management, Associate

Contact this candidate