Bruce A. Arneson

**** **** ***** ****** • Mesa, Arizona 85202 • 602-***-**** • acxb6d@r.postjobfree.com

SUMMARY

Accomplished information technology management professional, with extensive background in application best practices, business case development, software evaluation and selection and implementation project management assistance and quality assurance. Experienced in leading development and implementation of technology systems. Able to administer budgets, provide support for sales groups, and develop outside partnerships. Excellent presentation, leadership, and communication skills.

PROFESSIONAL EXPERIENCE

Bruce A Arneson Consulting, LLC, Mesa, AZ, 2015 - present

Principal, Senior Consultant

Provided functional and technical expertise in support of the development of business cases for replacement of legacy applications as an independent consultant. Also provided project management and business analyst services to clients in a variety of industries.

As an independent consultant subcontracting to a Phoenix-based consulting firm, provided project management and business analyst services to client projects including:

Provided Business Analyst services for a Commercial Maintenance and Repair Implementation project for a company which manages 41+ cargo shipping ports in the United States. Product being implemented was NewPort Systems Depot Management System which included work order management for the repair and maintenance of cargo containers and chassis at multiple locations across the country.

Provided Business Analyst services for the evaluation and selection of ERP and CRM solutions for a leading provider of educational training seminars, conferences and services. Responsibilities included vendor communications management, resource coordination and scheduling and documentation management.

Provided Business Analyst services for a Subscribers Reporting Project for a cable television, high-speed internet and phone service provider. Responsibilities included development of functional design specifications and development of a test plan for major changes to a key operational report.

Micon, Inc., Chandler, AZ 1989 – 2014

Partner, Senior Consultant

Provided functional and technical expertise to over 50 clients in support of the development of business cases for replacement of large legacy applications. Activities included:

oBusiness Model Definition

oTechnology Review

oFunctional Requirements Identification

oDevelopment Strategy Formulation

oCost Estimates

oVendor Evaluation and Selection

oSystem Integrator Evaluation and Selection

oContract Negotiation

oQuality Assurance/Implementation Project Management Support

Delivered estimates and specifications for the acquisition of business applications including work management, enterprise asset management, customer care and billing, financials (general ledger, accounts receivable, fixed assets, financial reporting, budgeting), supply chain (procurement, accounts payable, inventory management), human resources/ payroll, automated metering, customer relationship management, building automation management, mobile workforce management, and maintenance and inspection.

Supported client engagements primarily in the electric, gas and water utility industry, including both investor owned and public sector utilities.

Supported client engagements in state and local government agencies.

Provided implementation project assistance, project management assistance and quality assurance services on several client engagements.

Developed and maintained Excel-based cost/benefit and decision models.

St. Luke’s Health System, Phoenix, AZ 1983 - 1989

Director, Management Information Systems

Managed an implementation team in the custom development of health system applications including patient intake, customer service, patient billing, credit and collections, general ledger, financial reporting, human resources/payroll, accounts payable, accounts receivable and inventory control for a health care system which included five hospitals.

Managed a budget of over $3 million and a staff of approximately 30 people including data center operations staff, programmer/analysts, systems programmers, and help desk staff.

Arthur Andersen & Co., Phoenix, AZ 1979 - 1983

Staff Consultant, Management Information Services Division (currently Accenture)

Provided application development services as a business analyst and application programmer on a variety of custom application development projects.

Supported client engagements in a variety of industries including electric and gas utilities, banking/savings and loan, manufacturing and precious metal brokerage.

United States Army, Various Posts 1972 - 1975

Pay/Disbursing Specialist, Joint Uniform Military Pay System

Assisted enlisted personnel and officers with payroll and benefits issues. Completed coding necessary to amend and adjust payroll system issues.

Rose in rank from Private (E-1) to Sergeant (E-5) in two years.

Honorably discharged with an Army Commendation Medal for meritorious service.

EDUCATION

BA in Accounting, Loras College, Dubuque, IA (1979)

CERTIFICATIONS

CPIM (APICS Certified in Production and Inventory Management)

TECHNICAL SKILLS

Windows, MS Office (proficient in PowerPoint, Excel and Word), MS Project, Visio

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