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Customer Service Office

Location:
Macon, GA
Posted:
November 01, 2016

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Resume:

SHEKITA PRYOR

**** ********** *****, *****, ** **216 • Home: 478-***-**** • Cell: 478-***-**** • acxb0e@r.postjobfree.com

Professional Summary:

Secretary who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Office Manager highly skilled at managing complex schedules, budgeting and travel arrangements. Secretary who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morals.

Skills:

Excellent communications skills

Articulate and well-spoken

Customer service-oriented

Accurate and detailed

Works well under pressure

Pleasant demeanor

Appointment setting

Team building

Payroll management

Microsoft Excel

Critical thinker

Filing and data archiving

Flexible

Appointment setting

Work History:

Department Secretary, 6/2013 – Current

Bibb County Board of Education – 484 Mulberry Street, Macon, GA 31201

Answered and managed incoming and outgoing calls while recording accurate messages.

Opened and properly distributed incoming mail.

Greeted numerous visitors, vendors and interview candidates

Screened all visitors and directed them to the correct employee or office.

Scheduled and arranged meetings.

Organized and maintained student files.

Clerk, 7/200-7/2002

Secretary, 7/2002 – 6/2013

Brookdale Elementary School – 3600 Brookdale Avenue, Macon, GA 31204

Answered and managed incoming and outgoing calls while recording accurate messages.

Planned and coordinated logistics and materials for committee meetings and staff events.

Ordered and distributed office supplies while adhering to a fixed office budget.

Coordinated travel arrangements, including booking airfare, hotel and transportation.

Managed office supplies, vendors, organization and upkeep.

Directed guests and routed deliveries and courier services.

Opened and properly distributed incoming mail.

Greeted numerous visitors, vendors and interview candidates.

Drafted biweekly time sheets for employees.

Screened all visitors and directed them to the correct employee or office.

Processed reconciliation, reporting and check requests.

Small Sorter/ Clerk 11/2015-Current

UPS- 740- Seventh Street, Macon GA 31204

Sort Packages

Scan packages

Data Entry

Education:

High School Diploma, 1996

Central High School – 2155 Napier Avenue, Macon, GA 31204



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