ILL MCGARITY acxb09@r.postjobfree.com

**** ****** **** ****** *******, Georgia 30127 Telephone: 770-***-**** ADMINISTRATIVE ASSISTANT

** ***** ** ****** ******* in Providing Highly Efficient Front Office Support Energetic and highly organized professional with the ability to multitask and prioritize projects. Demonstrated success in meeting deadlines and paying critical attention to detail. Strong background in dental administrative support; continuously provided customer service as patients’ first point of contact. Well versed in Microsoft Word and able to quickly learn new in-house software programs. PROFESSIONAL EXPERIENCE

The Merritt Firm, LLC, Smyrna, GA 2014 – 2016

Office Manager

Maintain schedules for two lawyers.

Set depositions and mediations.

Prepare, send and collect on monthly invoices.

Track client payments and follow up on past due invoices.

Draft various documents and file with the Court.

Handle day-to-day operations of the Firm.

Handle inbound calls, schedule client appointments, and assist with other administrative tasks. The Edge Center For Family Dentistry, Kennesaw, GA 2005 – 2013 Insurance/Care Coordinator

Managed the insurance process for 50-60 patients. Included initial verification to filing claims and processing payments.

Maintained strong relationships with various insurance companies for ongoing follow-up, and ensured correct billing codes for timely processing.

Praised for maintaining a high collection rate; minimizing the number outstanding invoices. Also recognized for key attention to detail and accuracy.

Provided a high level of customer service to patients, assisting with account inquiries, scheduling appointments, explaining treatment plans and payment options.

Employed excellent problem solving and decision making skills. Instrumental in resolving various scheduling or billing issues immediately.

Successfully managed calendar and the scheduling of any meetings and events for five providers. Dr. Jerry Capps, Marietta, GA 2004 – 2005

Front Desk Assistant

Handled a variety of daily office tasks for a family Orthodontist practice. Worked with a team of assistants in supporting 30-35 patients. Scheduled appointments, handled inquiries and processed payments for services.

Explained co-payments and any upfront deposits needed prior to treatments and services. The Edge Center for Family Dentistry, Kennesaw, GA 2003 – 2004 J

CORE COMPETENCIES

Executive Support Customer Retention Data-Entry & Transcription Billing & Invoicing Meeting Coordination Scheduling Events/Calendar Management Travel Arrangements Strong Time Management Skills Appointment Confirmations Special Projects Dental/Front Desk Assistant

Recruited to assist with back office operations and quickly mastered front office tasks within one month.

Assisted with dental procedure setups such as fabricating bleaching trays, x-rays and sterilization.

• Scheduled patient appointments, provided post-op instructions, and ordered prescriptions. EDUCATION

Medix School, Smyrna, GA: Dental Assisting Certificate, 2002

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