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Customer Service Representative

Location:
Monticello, Indiana, 47960, United States
Salary:
negotiable
Posted:
October 30, 2016

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Resume:

MARCIA JEWELL

Home: 574-***-**** acxawo@r.postjobfree.com 107 W. 5th St. Burnettsville, IN 47926

SUMMARY

Detail oriented support seasoned professional with more than 10 years office and accounting experience . Customer focused with the diverse industry experience including homecare medical products, healthcare insurance compliance, and construction and staffing. Highly motivated and offering the skills and experience necessary to perform administrative, accounting, a medical billing duties efficiently. I am a team player with the ability to work independently and proficient in prioritizing and completing tasks in a timely manner.

EXPERIENCE

Home Instead For Seniors 2016-Current

Caregiver

Assist with ADL’s

Light Housekeeping

Drive Client to Dr. appointments, and Errands

Home Products Healthcare

Administrative Assistant 2012-2015

Submitted documentation and processed claims for Medicare/Medicaid, Private Insurance, Third party Insurance

Customer Service Representative

Verification of Insurance Eligibility

Training of Staff on updates from insurance carriers of benefits, and eligibility

HealthQuest Inc., Cincinnati, OH 2010 to 6/2012

Insurance Collector

Provide Internal and External Customer Service

Advise patients’ of their benefits, copays, and deductibles for in and out of network benefits

Answering phones

Advise Physician of requirements of any changes to assist in successful timely manner of filing claims

Shamrock Trenching, Goshen, OH 2006 to 2010

Account Manager

Provide technicians’ schedules, directions, and client information

Internal and External Customer Service

Appraise, evaluate, and inventory real property and equipment, recording information such as the description, value and location of property

Reconciliation of Payroll, Accounts Receivable, and Accounts Payable

EDUCATION

Purdue University, West Lafayette, IN 1982

Majored in Agricultural communications

Computer Skills

PC and Mainframe Experience

Microsoft Works up to version 7

Microsoft Power Point, Excel, Outlook, and Calendar

Ami Pro

Quattro Pro

Quadex

Zirmed

Phunkey

QuickBooks

Peachtree

Lotus 123

Act



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