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Customer Service Manager

New York, New York, United States
October 29, 2016

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Abraham Cohen

**** *.**** ****** 347-***-****

Brooklyn, NY 11230

Employment :

Connectel Brooklyn, NY

Customer service/ collections 2014-

Amazing Savings Brooklyn, NY

Front End Manager temp-2014

Customer service

Supervise cashiers and the flow of customer traffic

Closed up registers and counted all draw and bank money at end of the day

Filescan Solutions Brooklyn, NY

Manager 2008-2013

Supervised entire staff and office projects

Trained all employees on policies and procedures

Supervised projects to ensure accuracy and completion

Reviewed deadline dates with supervisor to ensure deadlines are met

Provided feedback to supervisor concerning all matters relating to the staff

Implemented interpersonal and communication skills when assisting staff with difficult tasks

Kenover Marketing Brooklyn, NY

File Clerk 2007-2008

Maintained company records and invoices

Responsible for data entry of company billing

Updated company files, both in the database, as well as paper files

G.S.I. Corporation Inwood, NY

Assistant Warehouse Manager 2006-2007

Maintained company inventory

Responsible for shipping and receiving of company products


New York City College of Technology Brooklyn, NY Course Work Completed Toward Bachelors Degree

Kingsborough Community College Brooklyn, NY Associate Degree


Computer proficient in Microsoft Office applications; Adobe Photoshop and Illustrator

Possesses strength in management and teambuilding

Interacts well with all levels of staff and management

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