Manager Customer Service
Resume:
RONALD G. THOMAS
GRINNELL, IOWA 50112
************@*****.***
WORK HISTORY
Customer Service Rep. Doors
Jeld-Wen Windows and Doors
Grinnell, Iowa, 50112
August 2015 - Present
General Labor- Painting- Mowing
Grinnell Rental Properties
Grinnell, Ia 50112
August 2014- August 2015
Assistant Finance Manager
Wes Finch Auto Plaza
Grinnell, Ia. 50112
August 2013 - August 2014
Brownells Inc.
Montezuma, Iowa
Warehouse Worker (Part Time)
March 2013 - August 2013
Meta Bank
Storm Lake, Ia. June 2012 – December 2012
Vice President Ag Lending
Agco Finance Sr. Retail Credit Analyst
Duluth, Ga April 2011 – April 2012
Review and make decisions on loan applications, review documentations on current
customers, identify lease, structure,collateral and document requirements, perform
annual review of existing customers.
Agricredit Acceptance LLC, Sr Retail Credit Analyst
Johnston, IA April 2009 – April 2011
Review and make decisions on loan applications, review documentations on current
customers, identify lease, structure,collateral, and document requirements, perform
annual review of existing customers. Secretary of local loan committee
Credit Manager, Ag Partners
Albert City, IA February 2009 - April 2009
Responsible for the collection of Delinquent accounts. Dropped delinquency by over
$1million in the 60 days employed. Cooperated with local banks and Co-op Credit to
secure operating loans for customers.
Business Development Executive/Relationship Manager, Mid America Leasing
South Falls, South Dakota August 2006 – September 2008
Develop new business with Ag, Commercial, and Construction companies and dealers while maintaining present portfolio and maintain low delinquency levels
Relationship Manager, Rabo AgriFinance
Cedar Falls,IA November 2004 to August 2006
Responsible for 24 county territory in Eastern Iowa to originate and create new operating and Real Estate loans to farmers
Dealer Relationship Manager/Credit Analyst, John Deere Credit Corp.
Johnston, IA August 2004 to November 2004
Analyze Ag retail equipment contracts for John Deere Dealers in Oklahoma and Louisiana
Finance Professional, John Deere Credit Corp.
Johnston, Iowa May 2003 to August 2004
Managed a $12 million territory covering Eastern Iowa, Southeast Minnesota, and Northeast Missouri
Called on John Deere Dealers for new leads and worked with existing portfolio
Renewed and originated operating loans directly to the farmers
Territory Manager, Telmark LLC./Wells Fargo Financial
Syracuse, NY/Des Moines, IA July 1996 to May 2003
Territory Manager of a $750 million corporation specializing in Ag and Commercial Financing, covering the territory of Iowa and Nebraska
Identified and concentrated on industries/dealers, and develop relationships with cooperatives, manufacturers, and individual farmers
Collected financial and project information, evaluate, and prepare analysis and narrative for Credit Manager review
Responsible for the processing and the completion of required legal documentation for each transaction
Followed-up leads generated through the Telmark/Wells Fargo advertising, dealer, and customer relationships
Represented Telmark/Wells Fargo at numerous trade shows within my territory
Managed a portfolio of $14 million and maintained a 97% currency
Earned a credit authority of $115,000 and worked with over 300 customers
Earned the company’s highest honor - The President’s Club, for five year, awarded to the top 10 of 80 districts on a company-wide basis
Named Region Manager of the Year in 1998 and 2000
Ranked No. 1 in the Western Region and No. 5 company-wide
1984 - 1996
Allis Chalmers/Duetz Allis/Agco Corp.
Retail Buyer - Agri Credit Des Moines, Iowa
Regionall Credit Manager - AGCO Farm Finance - Iowa, Kansas, Nebraska, Missouri
Regional Parts Manager - Deutz-Allis - Iowa, Nebraska
Territory Manager - Allis Chalmers - Illinois
Allis Chalmers was purchased by Deutz-Allis in 1985, Deutz-Allis was purchased by AGCO in 1988, and Massey-Ferguson and Agri-Credit were purchased by AGCO in 1992.
Retail Buyer Agri-Credit
Evaluated and analyzed credit applications, financial statements, and tax returns for all AGCO dealers in Canada
Regional Credit Manager - AGCO Farm Finance
Conducted personal dealer visits and trained dealership personnel on all aspects of equipment financing
Regional Parts Manager - Duetz Allis
Responsible for developing relationships with Duetz Allis dealers to educate them in ordering parts, inventory, pricing, displays, and parts returns
Territory Manager - Allis Chalmers
Responsible for twenty dealers located in Central Illinois
Responsible for inventory control, sales training, and retail calls for all lines of Allis-Chalmers Ag equipment and Lawn and Garden products
EDUCATION
Undergraduate Studies - Illinois State University, Normal, Illinois
United States Air Force - Communications School graduate
Various retail, finance, leasing, and insurance classes and seminars
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