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Manager Customer Service

Grinnell, Iowa, 50112, United States
October 29, 2016

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Customer Service Rep. Doors

Jeld-Wen Windows and Doors

Grinnell, Iowa, 50112

August 2015 - Present

General Labor- Painting- Mowing

Grinnell Rental Properties

Grinnell, Ia 50112

August 2014- August 2015

Assistant Finance Manager

Wes Finch Auto Plaza

Grinnell, Ia. 50112

August 2013 - August 2014

Brownells Inc.

Montezuma, Iowa

Warehouse Worker (Part Time)

March 2013 - August 2013

Meta Bank

Storm Lake, Ia. June 2012 – December 2012

Vice President Ag Lending

Agco Finance Sr. Retail Credit Analyst

Duluth, Ga April 2011 – April 2012

Review and make decisions on loan applications, review documentations on current

customers, identify lease, structure,collateral and document requirements, perform

annual review of existing customers.

Agricredit Acceptance LLC, Sr Retail Credit Analyst

Johnston, IA April 2009 – April 2011

Review and make decisions on loan applications, review documentations on current

customers, identify lease, structure,collateral, and document requirements, perform

annual review of existing customers. Secretary of local loan committee

Credit Manager, Ag Partners

Albert City, IA February 2009 - April 2009

Responsible for the collection of Delinquent accounts. Dropped delinquency by over

$1million in the 60 days employed. Cooperated with local banks and Co-op Credit to

secure operating loans for customers.

Business Development Executive/Relationship Manager, Mid America Leasing

South Falls, South Dakota August 2006 – September 2008

Develop new business with Ag, Commercial, and Construction companies and dealers while maintaining present portfolio and maintain low delinquency levels

Relationship Manager, Rabo AgriFinance

Cedar Falls,IA November 2004 to August 2006

Responsible for 24 county territory in Eastern Iowa to originate and create new operating and Real Estate loans to farmers

Dealer Relationship Manager/Credit Analyst, John Deere Credit Corp.

Johnston, IA August 2004 to November 2004

Analyze Ag retail equipment contracts for John Deere Dealers in Oklahoma and Louisiana

Finance Professional, John Deere Credit Corp.

Johnston, Iowa May 2003 to August 2004

Managed a $12 million territory covering Eastern Iowa, Southeast Minnesota, and Northeast Missouri

Called on John Deere Dealers for new leads and worked with existing portfolio

Renewed and originated operating loans directly to the farmers

Territory Manager, Telmark LLC./Wells Fargo Financial

Syracuse, NY/Des Moines, IA July 1996 to May 2003

Territory Manager of a $750 million corporation specializing in Ag and Commercial Financing, covering the territory of Iowa and Nebraska

Identified and concentrated on industries/dealers, and develop relationships with cooperatives, manufacturers, and individual farmers

Collected financial and project information, evaluate, and prepare analysis and narrative for Credit Manager review

Responsible for the processing and the completion of required legal documentation for each transaction

Followed-up leads generated through the Telmark/Wells Fargo advertising, dealer, and customer relationships

Represented Telmark/Wells Fargo at numerous trade shows within my territory

Managed a portfolio of $14 million and maintained a 97% currency

Earned a credit authority of $115,000 and worked with over 300 customers

Earned the company’s highest honor - The President’s Club, for five year, awarded to the top 10 of 80 districts on a company-wide basis

Named Region Manager of the Year in 1998 and 2000

Ranked No. 1 in the Western Region and No. 5 company-wide

1984 - 1996

Allis Chalmers/Duetz Allis/Agco Corp.

Retail Buyer - Agri Credit Des Moines, Iowa

Regionall Credit Manager - AGCO Farm Finance - Iowa, Kansas, Nebraska, Missouri

Regional Parts Manager - Deutz-Allis - Iowa, Nebraska

Territory Manager - Allis Chalmers - Illinois

Allis Chalmers was purchased by Deutz-Allis in 1985, Deutz-Allis was purchased by AGCO in 1988, and Massey-Ferguson and Agri-Credit were purchased by AGCO in 1992.

Retail Buyer Agri-Credit

Evaluated and analyzed credit applications, financial statements, and tax returns for all AGCO dealers in Canada

Regional Credit Manager - AGCO Farm Finance

Conducted personal dealer visits and trained dealership personnel on all aspects of equipment financing

Regional Parts Manager - Duetz Allis

Responsible for developing relationships with Duetz Allis dealers to educate them in ordering parts, inventory, pricing, displays, and parts returns

Territory Manager - Allis Chalmers

Responsible for twenty dealers located in Central Illinois

Responsible for inventory control, sales training, and retail calls for all lines of Allis-Chalmers Ag equipment and Lawn and Garden products


Undergraduate Studies - Illinois State University, Normal, Illinois

United States Air Force - Communications School graduate

Various retail, finance, leasing, and insurance classes and seminars

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