Maryann Armocida

**** ******* **

Acworth

770-***-****

acxas6@r.postjobfree.com

Experience: Better Homes and Gardens RE Metro Brokers Marietta, GA Apartment House Manager 2/10 to Present

y Managed private homes and condos for private owners. y Executed daily operations of leasing and property management. y Showed prospective tenants homes and condos.

y Wrote, designed and produced leases and exclusive leasing management agreements.

y Informed prospective tenants of availability of nearby schools, shopping malls, recreational facilities and public transportation. y Was instrumental in procurer tenants and owners. y Rented homes and condos, collected security deposits as required and completed lease forms outlining conditions and terms of occupancy, when required.

y Collected rents due and issued receipts.

y Trained new agents in property management and leasing. y Investigated tenant complaints concerning maintenance issues. y Supervised and managed private homes and condos for a Real Estate Company.

y Inspected vacated homes and condos to determine rental potential. y Oversaw maintenance staff engaged in repairing plumbing, electrical malfunctions, painting and performing landscaping work. y Arranged for outside personnel to perform repairs when necessary. y Successfully handled winterization processes.

y Resolved tenant complaints concerning other tenants and visitors. y Arranged for other services, exterminating, lawn care and carpet cleaning.

Century 21 RE/RE Professionals Smyrna, GA

Property Manager/RE Agent 6/06 to 2/10

y Supervised and managed private homes and condos for a Real Estate Company.

y Prepared contracts for management and leases for tenants. y Supervised and coordinated activities of workers engaged in resolving tenant problems and complaints concerning maintenance matters.

y Executed daily operations of leasing and property management. Dadeland Capri Apartments Miami, FL

Leasing Manager 10/87 to 2/89

y Executed daily operations of apartment leasing.

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y Supervised and managed apartment homes for a family owned apartment leasing company.

y Procured tenants for apartment community.

y Showed apartments to prospective tenants.

y Prepared and negotiated leases for tenants

y Successfully handled tenant complaints and maintenance issues. y Collected rents and deposits.

GMD Real Estate/TreeTop Apartments Miami, FL

Leasing Consultant 2/89 to 7/90

y Executed daily operations of leasing and management of apartment community.

y Showed apartment homes to prospective tenants.

y Procured tenants.

y Negotiated leases.

y Supervised leasing, and maintenance staff in resolving tenant conflicts and maintenance issues.

y Participated in leasing/management conference.

y Collected rents and deposits.

y Performed market research.

Cardinal Properties Miami, FL

Leasing Consultant 7/90 to 8/92

y Executed daily operations of apartment leasing and management. y Showed apartment homes to prospective tenants.

y Negotiated leases.

y Advised subordinates on handling difficult tenant complaints and maintenance issues or handled complaints personally. y Collected rents and deposits.

Ruby Tuesday Restaurants Acworth, GA

Shift Leader 1/01 to 6/06

y Executed daily operations of busy restaurant front of house operations.

y Supervised and coordinated activities of servers, busers, hosts, bartenders and other front of house personnel.

y Advised subordinates on handling difficult customer complaints or handled complaints personally.

y Trained and managed servers, busers, hosts bartenders and other front of house personnel and achieved significant improvements in their productivity.

y Acted as server, bartender, host or other front of house staff as necessary for the smooth running of restaurant.

y Handled money transactions.

y Places food and beverage orders.

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y Successfully performed all opening and closing activities. y Supervised <how many> employees, scheduled work hours, resolved conflicts, determined salaries.

Ruby Tuesday Restaurant Elijay, GA

Server Trainer 7/03 to 8/03

y Was instrumental in the opening of a new store in a new location. Trained and managed wait staff in the proper running of front of house operations and achieved significant improvements in their productivity.

y Reviewed customer-complaints during service hours, noted any suggestions and assigned complaints to general manager. y Conferred with servers and management to recommend changes in order to avoid recurring customer complaints.

Academic Book Services Cartersville, GA

Inside Sales 10/99 to 2/01

y Performed inside sales and customer service in call center atmosphere.

y Successfully handled sales of all used text books to schools and public customers.

y Structured and maintained a high sales record.

y Received significant awards for sales and service. y Operated multi-line phone center.

y Helped reception when needed.

y Posted, shipped and handled payment of orders.

Education: Barney Fletcher School of Real Estate Atlanta, GA Real Estate Sales License 2006

Youth-Coop Training Institute Miami, FL

Word Processing Certificate 1994

Institute of Creative Writing On-Line

Novel and Book Writing 1999

Hobbies: Creative writing

License: Real Estate Sales License

Word Processing Certificate

Affiliations: Member of West Georgia Board of Realtors. References: Available upon request

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