Teresa Moskowitz
**** ******* ******, ************, ** 19116
215-***-**** acxaqb@r.postjobfree.com
Experienced Loan Administrator
Commercial banking professional with 15+ years of experience in maximizing operational profitability through exceptional client relationship skills and commitment to detailed accuracy.
PROFESSIONAL EXPERIENCE
BrynMawr Trust / Bryn Mawr, PA
Commercial Loan Servicing Administrator (9/2015 – 2/2016)
Contributed to company-wide revenue growth by providing detailed administrative support to lenders in the timely and accurate processing of commercial loan packages.
Protected customer accounts by monitoring and reconciling ACH and wire transactions daily.
Completed 100% of assigned loans with total accuracy and within lender deadlines.
The Bancorp / Philadelphia, PA (6/2006 – 6/2015)
AVP Client Relationship Manager (Business Banking)
Supported company profitability by managing relationships with high net worth clients (up to $5M in liquid assets), ensuring that all banking needs were quickly serviced and issues were thoroughly resolved.
Selected by management to maintain the most challenging customer accounts; commended for providing genuine rapport and support.
Processed time-sensitive balance transactions with 100% accuracy.
Expertly implemented and serviced the Total Cash Manager and My Branch in a Box (check scanner) program for all bank clients.
Served as the branch go-to person for check by phone processing of loan payments and deposits.
Earned excellent to good ratings on all performance reviews throughout career.
Loan Administrator (Commercial Real Estate)
Seamlessly executed all processing tasks throughout the life cycle of commercial loans valued from $100K to $12M.
Delivered 100% of loan packages accurately and on time.
Comprehensively trained 3 high-performing Loan Administrators on all aspects of job responsibilities; provided coaching on best practices and informal performance feedback.
Recognized for proactive attention to all submitted and pended loans; ensured consistent forward progression.
Promoted to AVP Client Relationship Manager based on proven results in nurturing productive relationships and proactivity in addressing issues.
Sovereign Bank / Philadelphia, PA
Loan Administrator (Commercial Real Estate) (1/1999 – 6/2006)
Maximized departmental production by managing the organization’s most complex loan packages.
Expertly analyzed all documentation for accuracy, completeness, and compliance with company policies and government regulations.
Served as the primary contact for both internal and external customers.
Selected to provide temporary administrative support to the incoming CEO based on bank operational knowledge and attention to detail.
Commended for adaptability in managing myriad branch tasks, particularly during transitional phases.
EDUCATION AND CREDENTIALS
Notary Public – Philadelphia County
Member – Pennsylvania Association of Notaries
Peirce College / Philadelphia, PA
Completed two years of Business Administration program
Software Proficiencies
Microsoft Office Suite (Word, Excel, Outlook)
FIS, IBS Insight, Treev, Datastore
Adept at learning new software application and tools
Key Skill Areas
Lending Operations, Procedures, and Functions
Regulatory Compliance and Reporting
Bank and Client Liaison
Time Management and Workflow Prioritization
Client Relationship Management
Branch Banking / Money Handling
Administrative Operations