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386-***-****

acxao4@r.postjobfree.com

Patricia E. Toole

**** *** *

Galveston TX, 77550

MEDICAL ADMINSTRATIVE ASSISTANT

Work at Home Customer Service

SKILLS

HIPPA laws for court orders and subpoenas

ADR’s and GRD’s

Certified in Microsoft 2010 Word

Electronic Medical Records Specialist

Medical Billing and Coding

CMS -1500

EDUCATION

Performance Training Institute

Certified Medical Administrative Assistant, Graduated, 2012

Certified Medical Billing and Coding, Graduated, 2012

Certified Electronic Health Record Specialist, Graduated, 2012

HH-101 HIPPA HITECH Privacy for Business Associates, 2012

HH-102 HIPPA HITECH Security, 2012

Med Workshop

Medical Transcriptions, 12/2010-5/2011

EXPERIENCE

WAH Customer Support

Concentrix 04/01/2014 -present

SR Advisor for Apple Care Support

Customer care support, for all Apple products.

As Supervisor I am the last stop for all customer services

WAH Customer Support 02/2014-04/2014

Intuit\ Turbo Tax

DIRECTIONS FOR LIVING

e-HIM Coordinator 10/2013-6/2014

Processed subpoenas, and court orders.

Prepared records for physicians, to appear in court.

Did request from Lawyers, for their client’s medical records.

Interacted with our client to help them understand the HIPPA laws, and fill out paperwork to get the records.

HCA

RAC Unit Appeals Analyst (Temporary Job) 3/2013-5/2013

Data entry for ADRs

Telephone to get reports on the appeal status.

MED SAVE

Medical Records Field Technician/Lloyd Staffing 11/2012-02/2013

ESC

Medical Records Field Technician 6/2012-11/2012

SABBATICAL 2009-2012

Moved; self employed

NUCLEAR POWER PLANTS

Sr. Radiation Technician 20 years

Worked throughout the US

Protect the workers from Radiation, and Contamination.

Surveys of the area before workers entered the area.

Processing of Government Paper Work.

Security Clearance required.

Followed the NRC guidelines.

Previously employed by Weirton Medical Center as CNA (5 years).

*References upon request.

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