Resume

Sign in

Customer Service Sales

Location:
United Kingdom
Salary:
20,000+
Posted:
October 29, 2016

Contact this candidate

CV

Personal Details

John Devlin

Apt **, Alliance Court

Alliance Avenue

Belfast

BT14 7RR

Mob: 0759 2325 118

Linkedin

Email:acxam3@r.postjobfree.com

I am an accomplished and self motivated person with many years experience in areas such as Sales & account management, Business development Hospitality management, Health & safety, Customer service, Warehouse and distribution.

My strong interpersonal skills allow me to form new working relationships easily. I have excellent customer service skills and I am highly experienced with managing people and teams within commercial enviroments. I thrive working in a fast paced environment and I always strive to achieve my full potential. I believe I am always professional and enthusiastic. I work well on own initiative, delegating tasks, or equally as part of a team.

Career history

October 2015 - July 2016

TC Facilities Management

Management of large store’s Belfast

Ensuring quality and health & safety carried out.

Managing contracts and facilities team.

Carrying out weekly Audits and compliance

Recruitment and selection of staff & inductions

Managing health & safety on premises & site, method statements, risk assessments coshh, training employees.

May 2011 – September 2014

NI Contracts- Sales & business development

Managing complex tenders dealing with customer focused business.

Highly experienced in effective sales & account management.

Assessing suitability of employees for positions within the company,

Recruitment & selection, equality monitoring.

Sales lead generation and direct mail campaigns

Business to business sales campaigns bluechip clients

Working effectively to achieve KPI and sales targets.

Training, motivating and supporting team members.

Managing health & safety on premises & site, method statements, risk assessments coshh, training employees.

Experienced in completing third body accreditations.

Employment law

Management of accounts & debtor invoicing

March 2008 – 2012 April

Zenith Cleaning Services- Sales & Contracts Manager

Managing complex tenders dealing with customer focused business.

Highly experienced in effective sales & account management.

Assessing suitability of employees for positions within the company,

Recruitment & selection, equality monitoring.

Working effectively to achieve KPI and sales targets.

Training, motivating and supporting team members.

Managing health & safety on premises & site, method statements, risk assessments coshh, training employees.

Experienced in completing third body accreditations.

October 2006 – February 2008

Belvoir Catering Ltd Belfast - Hospitality Manager

Managing day to day running of business

Training employee’s

Stock control management

Effective liaising with premises owner & duty managers

Experienced customer focused service

Book-keeping

CV

Career history

February 2002 – September 2006

Parcel Force Worldwide - Delivery driver

Maintaining company procedures

Effective customer service

Delivery of customers goods

Training new drivers

Completion of in-house returns

Working on own initiative

October 1998 – January 2002

Wine Inns Ltd Belfast Assistant Manager

Effective liaising with higher level management

In-house marketing & sales

Stock control & management

Training, motivating staff members

In-house book-keeping

High level customer service

Additional Training:

●Health & safety

●Access NI enhanced cleared

●Ipaf certificate

●Ipal certificate

●Bic’s certificate

●Pasma certificate

●CSR certificate

●Forklift counter balance

Education:

2006-2007 Bekinridge training: Sales & Account management: Merit

1999-2001 Belfast Institute: HNC Hospitality management: Merit

1997-1993 St Colman’s High School:

GCSE Maths C, English B, Science C, C, Geography C.

Membership of professional bodies:

Safe Contractor Membership No: RI0591

Constructionline

Professional credentials HNC, MBICS

References:

Available on request



Contact this candidate