Human Resources Professional

Certified Professional in Human Resources (PHR) – Since June 2011

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and payroll administration.

Demonstrated success in developing team building programs, and motivational activities, writing personnel manuals, corporate policies, job descriptions and management reports.

HR Skills

HR Department Expansion

Employment Law

HR Policies & Procedures

Training & Development

Staff Recruitment & Retention

Employee Relations

Benefits Administration

HR Program/Project Management

HR Surveys

Orientation & On-Boarding

HRIS Technologies

Performance Management

Organizational Development

Employee Termination

Education & Certifications

Certified Professional in Human Resources (PHR) 2011

Master of Commerce (MCom) 2007, University of Mumbai (Major in Accounting)

Master in Management Studies (MMS) 2006, University of Mumbai (Major in Human Resources)

Bachelor in Management Studies (BMS) 2003, University of Mumbai

Homemaker and mother experience

Time Management: Effectively manage different schedules and ensure no overlaps occur.

Household Management: Responsible for making important decisions for the family while managing the finances including budgeting medical, dental, insurance packages, auto loan expenses and taxes.

Leadership: Being a leader of the family helped me polished skills such as listening, empathy, healing, foresight, stewardship, and commitment to personal growth.

Volunteer service

MC Shah CPA Associates LLC Nov 2010 – April 2013

Volunteered at the local firm to stay updated in Human Resources field. Engaged in day-to-day activities to help clients and improve business processes.

Verify and update new employee information into the HRIS system

Payroll administration on weekly, bi-weekly and monthly basis.

Maintain books using QuickBooks

Maximized efficiency through effective coordination and business process improvements.

Professional Experience

a2z, INC

Assistant Manager, HR Aug, 2007 to Dec, 2009

Recruited to help expand Mumbai office and developing a full spectrum of HR operations, systems and programs. Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits and enrollment programs; administer HR budget; and handle HR generalist workplace issues.

Key Results:

Achieved recruitment targets for permanent and contract positions including campus hiring.

Revised job descriptions across all levels. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.

Structured and implemented programs and policies in the areas of training, benefits packages, incentives and new-employee orientation.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.

Transitioned pay roll processing to third party vendor for entire organization

Introduced and implemented performance management system, creating a flexible and well-received tool.

Wrote employee manual covering issues including disciplinary procedures, code of conduct, HR policy and benefits information.

Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered award structure) that increased employee satisfaction and productivity.

Initiated and implemented different HR Forums such as “Coffee with HR” to track and resolve Employee Grievances at all levels of organization

Designed & implemented the Online HR Software – “HRIMS” (HR Information System)

Trained 10-member management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions.

Saved $10,000 every year by reducing reliance on employment agencies.

OMAM CONSULTANTS SERVICES PVT LTD

Senior Resource Executive May, 2006 to August, 2007

Recruited to help enhance relationship with the existing clients in order to gain a better understanding of their recruitment needs and requirements. Worked with a Team of 5 members to Attract candidates by drafting advertising copy for use in a wide range of media, as well as by networking, headhunting and through referrals. Acted as a median for achieving win-win situation for both the candidate and the client.

Key Results:

Used sales, business development, marketing techniques and networking in order to attract business from client companies.

Added Value to Applicant CV/ Resume screening process by preparing a standard Evaluation Report and grading the Resume based on the compatibility with Job Description

Closed positions of high managerial & technical calibre for diverse industries and have achieved target.

Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programs.

Of Note

Professional Development:

Training in the areas of Motivation, Psychometric Testing, HRMIS, Training and Development, Team Building and Performance Management.

Affiliations:

Member of SHRM Member of Cite HR Member of Human Capital

Contact this candidate