**** ******** **.

Lawrence, KS. *****

785-***-****

+acxaix@r.postjobfree.com

PEGGY COPLEN

To obtain a position that will utilize my skills, abilities, experience and allow

OBJECTIVE

opportunity for advancement.

Extensive experience with MS office, EMR, PDS, Centricity, EYE MED and

SKILLS &

Medical Manager. My skills also included Release of Information, Worker’s

ABILITIES

Compensation, Records control and filing, Supervising and training of

employees, strong customer service skills, interpersonal skills and ability to

prioritize work, also a multi-tasker.

EXPERIENCE LAWRENCE EYE CARE ASSOCIATES, PA

Receptionist

09/2010-Current

My responsibilities were answering the phones, taking messages, checking in patients, checking

out patients, faxing documents, sorting mail, pulling charts, filing, collect copays and past due

amounts and making appointments. And also scanning documents in the charts.

RECEPTIONIST

First Med, PA

09/2008-09/2010

Responsible for counting the money drawer at the end of the day, making daily deposits to the

bank, posting payments, In house collections, updating patient information, making appointments

and training new employees.

DISPATCHER

Hillcrest Wrecker

04/2008-09/2008

Responsible for all aspects of customer service, releasing cars, supervision of 8 employees, track

drivers location, dispatch the drivers for recovery and handling cash.

MEDICAL RECORDS COORDINATOR

Monarch Plastic Surgery

03/2007-04/2008

Responsible for Workers Compensation cases, scanning records, preparing charts for the next day,

downloading dictation onto the computer and printing out schedules for the next day.

MEDICAL RECORDS CLERK

Midwest Cardiology Associates

09/2006-03/2007

Downloading dictation, filing records, faxing, copying records to different facilities and scanning

records for 10 physicians daily.

MEDICAL RECORDS CLERK

Lawrence Family Practice

04/1996-08/2001

Responsible for release of records to insurance companies, filed records,

organized patient charts, prepared files and paperwork for insurance audits,

checked in patients, scheduled appointments, answered phones, and

PreCertification for OB patients

MEDICAL RECORDS CLERK

Lawrence Memorial Hospital

07/1988-04/1996

Ensured the Physicians completed all records, organized charts, Birth

Certificates completion prior to patient dismissal, prepared and filed paperwork

for admissions, X-ray reports, ER reports. Prepared physician audits, prepared

and mailed suspension letters to physicians, data entry (10) key duties,

coordinator for United Way in our Department.

JOHNSON COUNTY COMMUNITY COLLEGE

EDUCATION

1991-1993

Hedrick High School

Graduate of 1982

I have great communication skills with the customer, I take time in explaining

COMMUNICATI

things with them and if they are upset, I can calm them down without creating a

ON

scene, by just listening to the customer and letting them know that I understand

what they are going through.

I will go out of my way to step forward to do whatever it takes to get the job

LEADERSHIP

done. I don’t need someone telling me what I need to do next. I will find things

to do and I will also let others know what needs to be done also.

REFERENCES AVAILABLE UPON REQUEST

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