ARLENE D. MIELCZARSKI

**-** **** ******, ***. *N, Woodhaven, NY 11421

(home) 718-***-**** (cell) 347-***-**** acxaft@r.postjobfree.com SUMMARY: Proactive, highly skilled mid-level administrative assistant experienced in diverse office environments. Experienced communicator, detailed-oriented, analytical, team player and great time management skills.

SKILLS:

Microsoft Office/Lotus Notes/Outlook

Health Connect Software

Benefit Point/Sagitta Software

Life, Health and Accident Broker’s License

TOPS Software for Coop

Customer/Client Services

Typing 65 wpm

Records Management

Broadcasting

HR Experience

Publisher

EXPERIENCE:

F&S Contracting, LLC, College Point, NY Temp Feb 2016 – June 2016 Administrative Assistant

Provided clerical support to the President, Controller and Sr. Project Managers in a fast pace environment.

Answered multi-phones lines, distributed mail, UPS & Fed Ex, taking messages and following up with customers.

Typed legal specifications for numerous architectural projects; as well as contracts, reports and proposals, final releases, and purchase orders.

Created and managed RFI, Submittal and Change Order logs for all jobs.

Responsible submitting and retrieving RFI's and submittals and keeping a log.

Assisted the Controller with Contract invoices and job billing.

Maintained project timelines.

Print/Scan drawings for Project Manager on KIP machine.

Responsible for ensuring receipt of W-9’s, Certificates of Insurance and Executed Contracts from sub-contractors.

Prepared, maintained spreadsheets in Excel to track pertinent documents needed from sub- contractors.

Maintained Certificate of Insurance files.

Traditional office duties were required: such as filing, copying, scanning and ordering supplies

Beech Hills Shareholders, LLC, Douglaston, NY 2015 –2016 Administrative Assistant

Greeted, assisted and directed shareholders that arrived to the office.

Answered, screened and transferred inbound phone calls. Insured that phone calls were sent to after hour emergency service.

Follow-up calls to shareholders regarding coop insurance issues, the scheduling of an events, technical problems, security problems, and maintenance problems on a daily basis.

Created Security Report every morning and distributed to the necessary parties.

Assisted with the preparation of the Quarterly Newsletter.

Assisted the Office Staff with various projects which included writing office correspondence, reviewing e-mails/files/documents, and large Xerox jobs to notify shareholders of projects happening on the coop complex.

Assisted the Sales and Leasing Manager with organization and compilation of closing files. Arlene Mielczarski

Scheduled appointments for shareholders’ events in the community room and returned deposit checks to shareholder after inspection of the room for no damages.

Managed and coordinated Driver’s Ed classes in community room.

Coordinated the Maintenance Manager’s job when she was out of the office and prepared work order tickets for maintenance issues for the shareholders.

Scan and upload all documents in TOPS database to insure all work was in the system.

Maintained all coop insurance and vendor insurance information and kept a follow-up on all renewals.

Prepared Parking Decals for shareholders and checked eligibility to insure they could get a parking sticker.

Compiled and disseminated notices for 816 tenants in the whole Voting Election process of Board Members that take place every year.

Maintained office supply inventory and organization of the office. Stanley Steemer, Deer Park, NY 2010 – 2015

Administrative Assistant

Answered, screened and transferred inbound phone calls, and receive clients.

Prepared and modified documents including correspondence, reports, memos and emails.

Scheduled and coordinated meetings, appointments and travel.

Coordinated maintenance of office equipment, telephones, parking, timesheets, office supplies and record keeping.

Kornreich/The NIA Group, LLC, New York, NY 2005 – 2010

Interim Employee Benefit Specialist (2009-2010)

Researched quotes from Health connect to market proposals to increase clientele.

Compiled spreadsheets with various plan designs and competitive rates to clients.

Communicated with clients and insurance carriers to maintain accounts.

Prepared enrollment insurance forms to be processed for the insurance carriers.

Handled client service claims.

Inserted data into the Benefit Point System and generated reports.

Initiated tracking system for VP’s sale revenue commission checks.

Created reports and summaries for the Account Executives.

Managed the Sr. Vice President’s travel, calendar and contact distribution lists. EDUCATION:

Grace Institute, New York, NY

Business Skills Training Certificate

Graduated October 2014

Pohs Institute, New York, NY

NYS Life, Health and Accident Broker’s License

American Institute for CPCU, New York, NY

INS 21 Insurance Certificate

Plaza Business School, Jackson Heights, NY

Secretarial Business Certificate

LaGuardia Community College, Long Island City, NY

12 college credits toward Associate Degree in Business Administration

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