Administrative Assistant Customer Service
Resume:
Inés Paredes Lim
Algona, WA *8001
AREAS OF EXPERIENCE
Microsoft Office Suite. Outlook
Document design / formatting
Inventory control, file management
Fleet management, dispatching
Engineering assistant
Office management, retail sales
Teacher’s assistant
Vendor management
Team building, leadership
EMPLOYMENT HISTORY
Para Educator II – Special Services Dept.
Auburn, WA
District #408/Auburn Mountainview Senior High School/ Olympic Middle School
October 1999 - Present
Work with students with special needs, more specifically students with behavior problems.
Coordinate with teachers to develop lesson plans students with behavior issues.
Assist students with developing relationships; assist them complete successfully class requirements in Math & Reading
Teach required curriculum in classroom including administering tests, correcting and maintaining grades.
develop lesson plans for Traffic Safety (Driver’s Ed) class and drive schedules for over 100 students per semester
Temporary Assignments through Temporary Employment Agencies (between school terms):
Receptionist/Administrative Assistant
Kent, WA
Precision Countertops
June 2008 – September 2008
Answer and redirect calls to individual Customer Service Reps; handle incoming and outgoing mail; greet customers; input customer information for free in-home estimates; handle samples and re-stock showroom
Administrative Assistant
Auburn, WA
DHL Global Mail/Mail Terminal Services
July 2007 to March 2008
Run Daily Customer reports; maintain employee timesheets; time reporting to corporate office; maintain employee and associates work hours; receive incoming shipments; encoding data; mail sorting; responsible for monthly company newsletter; miscellaneous duties
.
Receptionist
Kent, WA
Universal Building Products
May 2007 – June 2007
Process incoming calls; mail operations; process employee timecards.
Dispatcher
Auburn, WA
Holman Distribution/GE
March 2007 - April 2007
Process inbound and outbound freight
Receptionist
Renton, WA
Pacific Modular
February 2007 - March 2007
Process incoming calls; mail operations; process employee timecards
Administrative Assistant
Renton, WA
Mount Olivet Co., Inc.
January 2007 - February 2007
Responsible for death certificates, records of cremated remains, maintaining all records
Recruiter
Tukwila, WA
Group Health Cooperative, Human Resources Dept.
November 2006 - January 2007
Maintain files of open positions; phone screen prospective applicants; coordinate resume movement with hiring managers
Administrative Assistant
Auburn, WA
Adesa, Factory Dept.
July 2006 - October 2006
Maintain all records, both paper and electronic, of vehicles being auctioned. Vehicle titles, inspection records, damage and repair records
Sales Associate
Auburn, WA
Mikasa
September 2005 - October 2005
Assist customers in their merchandise purchases; suggest other merchandise; clean up before and after hours; cash register, etc.
Administrative Assistant
Tukwila, WA
Group Health Cooperative, Credentialing Dept.
July 2005 - August 2005
File physicians’ credentials, certifications, etc., information. Research credentials and certification using various programs on computer
Technical Drafter – Outside Plant Engineering
Renton, WA
U S WEST Communications
prior to 2000
Manual board drafting from design engineers field notes and rough drafts; translate field notes to produce work prints to issue to construction and splicing crews in placing telephone plant equipment. Maintain and update paper records of telephone plant. Organize, maintain and file records of cost pricing both on paper and on computer. Transferred drawings from mylar and vellum for conversion to a mechanized system
EDUCATION
COURSE OF STUDIES
LEARNING INSTITUTION
LOCATION (City, State)
AAS degree in drafting technology
Green River Community College
Seattle, WA
general studies
North Seattle Community College
Seattle, WA
speech communications program
University of Washington
Seattle, WA
general studies
Seattle Central Community College
Seattle, WA
criminal justice program
Shoreline Community College
Seattle, WA
College preparatory
Ballard High School
Seattle, WA
Miscellaneous – First Aid & CPR Training, continuous certificate since 1978. Coaching Rules and Regulations – WIAA rules and regulations. WSDDA Coaching Standards – Washington State Dance and Drill Association rules and regulations. Para-Educator Competencies – certify and maintain qualification skills for in-classroom requirements. Parliamentary Procedures . PTA President – to lead a local PTA. Pluralism – communicate effectively in a pluralistic environment. Defensive Driving – defensive driving certificate. Genie Personnel Lift – certification since 4-6-04 to operate a personnel lift.
LEADERSHIP POSITIONS
Assistant Coach, Auburn Riverside High School Dance Team, March 2001 to May 2004.
Student Senator – Green River Community College, student government, 1995 to 1996.
Parliamentarian, VICA (Vocational Industrial Clubs of America) state officer for Washington State, 1995 to 1996.
Vice President, VICA Green River Community College Chapter, fall quarter 1995.
Chairman – Public Relations Committee, VICA, fall quarter 1994 and winter & spring quarters 1995.
PTA President – Dick Scobee Elementary School, 1994.
PTA Chairman - Dick Scobee Elementary School Disaster Preparedness Committee, 1994.
PTA Chairman/Editor - Dick Scobee Elementary School Newsletter Committee, 1994.
“PNB IS ME” Marketing Campaign Coordinator, 1989.
Intra-office newsletter Editor, U S WEST Communications, 1982 to 1984.
Savings Bonds Coordinator, U S WEST Communications, 1980, 1982 and 1985.
Savings Bonds Facilitator, U S WEST Communications, 1986.
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