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Administrative Assistant Customer Service

Kent, Washington, United States
October 28, 2016

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Inés Paredes Lim

*** ******* **** *

Algona, WA *8001



Microsoft Office Suite. Outlook

Document design / formatting

Inventory control, file management

Fleet management, dispatching

Engineering assistant

Office management, retail sales

Teacher’s assistant

Vendor management

Team building, leadership


Para Educator II – Special Services Dept.

Auburn, WA

District #408/Auburn Mountainview Senior High School/ Olympic Middle School

October 1999 - Present

Work with students with special needs, more specifically students with behavior problems.

Coordinate with teachers to develop lesson plans students with behavior issues.

Assist students with developing relationships; assist them complete successfully class requirements in Math & Reading

Teach required curriculum in classroom including administering tests, correcting and maintaining grades.

develop lesson plans for Traffic Safety (Driver’s Ed) class and drive schedules for over 100 students per semester

Temporary Assignments through Temporary Employment Agencies (between school terms):

Receptionist/Administrative Assistant

Kent, WA

Precision Countertops

June 2008 – September 2008

Answer and redirect calls to individual Customer Service Reps; handle incoming and outgoing mail; greet customers; input customer information for free in-home estimates; handle samples and re-stock showroom

Administrative Assistant

Auburn, WA

DHL Global Mail/Mail Terminal Services

July 2007 to March 2008

Run Daily Customer reports; maintain employee timesheets; time reporting to corporate office; maintain employee and associates work hours; receive incoming shipments; encoding data; mail sorting; responsible for monthly company newsletter; miscellaneous duties



Kent, WA

Universal Building Products

May 2007 – June 2007

Process incoming calls; mail operations; process employee timecards.


Auburn, WA

Holman Distribution/GE

March 2007 - April 2007

Process inbound and outbound freight


Renton, WA

Pacific Modular

February 2007 - March 2007

Process incoming calls; mail operations; process employee timecards

Administrative Assistant

Renton, WA

Mount Olivet Co., Inc.

January 2007 - February 2007

Responsible for death certificates, records of cremated remains, maintaining all records


Tukwila, WA

Group Health Cooperative, Human Resources Dept.

November 2006 - January 2007

Maintain files of open positions; phone screen prospective applicants; coordinate resume movement with hiring managers

Administrative Assistant

Auburn, WA

Adesa, Factory Dept.

July 2006 - October 2006

Maintain all records, both paper and electronic, of vehicles being auctioned. Vehicle titles, inspection records, damage and repair records

Sales Associate

Auburn, WA


September 2005 - October 2005

Assist customers in their merchandise purchases; suggest other merchandise; clean up before and after hours; cash register, etc.

Administrative Assistant

Tukwila, WA

Group Health Cooperative, Credentialing Dept.

July 2005 - August 2005

File physicians’ credentials, certifications, etc., information. Research credentials and certification using various programs on computer

Technical Drafter – Outside Plant Engineering

Renton, WA

U S WEST Communications

prior to 2000

Manual board drafting from design engineers field notes and rough drafts; translate field notes to produce work prints to issue to construction and splicing crews in placing telephone plant equipment. Maintain and update paper records of telephone plant. Organize, maintain and file records of cost pricing both on paper and on computer. Transferred drawings from mylar and vellum for conversion to a mechanized system




LOCATION (City, State)

AAS degree in drafting technology

Green River Community College

Seattle, WA

general studies

North Seattle Community College

Seattle, WA

speech communications program

University of Washington

Seattle, WA

general studies

Seattle Central Community College

Seattle, WA

criminal justice program

Shoreline Community College

Seattle, WA

College preparatory

Ballard High School

Seattle, WA

Miscellaneous – First Aid & CPR Training, continuous certificate since 1978. Coaching Rules and Regulations – WIAA rules and regulations. WSDDA Coaching Standards – Washington State Dance and Drill Association rules and regulations. Para-Educator Competencies – certify and maintain qualification skills for in-classroom requirements. Parliamentary Procedures . PTA President – to lead a local PTA. Pluralism – communicate effectively in a pluralistic environment. Defensive Driving – defensive driving certificate. Genie Personnel Lift – certification since 4-6-04 to operate a personnel lift.


Assistant Coach, Auburn Riverside High School Dance Team, March 2001 to May 2004.

Student Senator – Green River Community College, student government, 1995 to 1996.

Parliamentarian, VICA (Vocational Industrial Clubs of America) state officer for Washington State, 1995 to 1996.

Vice President, VICA Green River Community College Chapter, fall quarter 1995.

Chairman – Public Relations Committee, VICA, fall quarter 1994 and winter & spring quarters 1995.

PTA President – Dick Scobee Elementary School, 1994.

PTA Chairman - Dick Scobee Elementary School Disaster Preparedness Committee, 1994.

PTA Chairman/Editor - Dick Scobee Elementary School Newsletter Committee, 1994.

“PNB IS ME” Marketing Campaign Coordinator, 1989.

Intra-office newsletter Editor, U S WEST Communications, 1982 to 1984.

Savings Bonds Coordinator, U S WEST Communications, 1980, 1982 and 1985.

Savings Bonds Facilitator, U S WEST Communications, 1986.

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