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Sr. Project Manager

Location:
Cincinnati, Ohio, United States
Salary:
90,000
Posted:
October 28, 2016

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Jess Wynn

“Changing Outcomes for Patients and Families”

acxac6@r.postjobfree.com

Home: 812-***-**** Cell: 513-***-****

Business Manager Director/ Project Manager Revenue Cycle

Strategic Planning /Resource Allocation and Optimization/Process Improvements

Relationship Management / Coaching and Mentoring/ Environmental Services

Seasoned, result-producing management professional with experience guiding and directing all aspects of operations, administration, budgeting, environmental services and equipment maintenance. Success orchestrating multiple projects with competing priorities involving program development, safety initiatives and quality control. Effectively collaborate with other internal departments to achieve organizational objectives. Proficient in delivering comprehensive analysis and reports to facilitate site-wide improvements and autonomy.

Intuitive leader inspiring high productivity levels, repeated success guiding sizeable cross-functional teams as well as training, coaching, and motivating staff. Establish, build, and maintain productive relationships within the organization. Strong interpersonal and communication skills; proactively convey operational needs to executive-level management.

Operations and Management Strengths

Process Redesign/Change Management

Project and Operations Oversight

Cost Analysis and Reporting

Policy and Procedure Development

Risk Management and Quality Control

Team Building and Retention Initiatives

Revenue Cycle Management

Accomplishment Summary

** Created and guided a program for the escort department that improved patient transport times from 48 minutes round trip down to 17.5 minutes.

**Created a program that Increased the number of patient transports from approximately 60,000 per year to approximately 109, 000 per year without additional staff.

**Developed and launched a policy that reduced the overtime of 450 Specialty Resource employees bi-weekly from 119 to 0.5 hours.

**Reduced the cost of our office supplies by 56% by managing inventory of supplies and adding par levels.

**Reduced worker compensation claims by 65% and lost employee workdays by 78% as Project Leader of the Safe Patient Handling Team.

**Served as Leader of Discharge Project for Patient Escort Team saving the medical center greater than $100,000 per year.

Professional Experience

I have over 35 years of customer service and management experience.

Project Manager Revenue cycle Mercy Health, 2015-Present

Responsible for overseeing and coordinating all projects in revenue cycle. Policies work flows improvement projects, maintaining an open dialogue with customers. Reporting any issues to management.

Business Office, Margaret Mary Health, 2007 – Present

Customer service. Supervise, direct and assist in the daily operations of scheduling, inventory, office processes, education, purchasing, logistics, and billing.

Business Manger Outpatient Cincinnati Children’s Hospital, 2013 to 2015

Manage the day- to- day operations. Customer service. Supervise, direct and assist in the daily operations of scheduling, inventory, environmental services, office processes, education, purchasing, logistics, interviews and billing. Responsible for overseeing and guiding the multi-million dollar budget. Cincinnati Children’s general policies and procedures.

Cincinnati Children’s Hospital Medical Center, Cincinnati, OH

Operations Manager, 2011 to 2013

Manage and run the day-to-day operations and environmental services of the Specialty Resource Unit consisting of 450 staff members. Supervise, direct and assist in the daily operations of scheduling, inventory, office processes, education, purchasing, logistics, interviews and billing. Responsible for overseeing and guiding the multi-million dollar budget of the Specialty Resource Unit. Support and promote Cincinnati Children’s general policies and procedures. Oversee House Keeping, Kitchen staff.

Supervisor of Specialty Resource Unit, 2007-2011

Managed the day-to-day operations and environmental services of the patient escort team. Responsible for scheduling, coaching, mentoring, hiring, disciplinary actions, and payroll of 50 team members. Recognize and celebrate team and team member accomplishments and exceptional performance. Facilitate problem solving and collaboration.

Materials Management Team Leader, 2005-2007

Supervise, direct and assist reporting personnel in completion of daily work assignments. Responsible for implementing and monitoring materials delivery within the hospital. Responsible for developing strategies and resolving conflicts resulting from monitoring daily workflow.

Wynn & Where Transport, Sunman, IN

Owner, 1994-2005

Transported automobiles for dealerships throughout the Tri-State area. Owned and operated twenty-six trucks, managed thirty-six employees in four offices serving over seventy-five customers. Driver services provided for delivery and pick up of automobiles. Responsible of accounts receivable/payable, securing truck permits, scheduling delivery/pick up of autos and all maintenance.

Kroger’s, Lawrenceburg, IN

Store Manager, 1982-1994

In charge of overall operation of grocery store, which employed approximately seventy employees? Developed and trained all employees to participate in an environment that encouraged high standards of customer service. Created solutions to customer problems, which arise on a day-to-day basis. Maintained a safe working environment for employees. Completed payroll, invoicing and scheduling for entire store.

EDUCATION/CERTIFICATIONS

INDIANA UNIVERSITY – Bloomington, IN

Master of Business Administration 2009

INDIANA UNIVERSITY – Bloomington, IN

Bachelor of Science in Business Administration 2007

BALL STATE UNIVERSITY – Muncie, IN

Associates Degree in Business, 2005

Safe Patient Handling Certification, 2012

I2S2 Certification (Infrastructure for Integration in Structural Sciences), 2013

Certified Safety Coach, 2009

Six Sigma Black Belt Certified, 2010



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