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Quality Manager

Frankfurt am Main, Hesse, Germany
October 28, 2016

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Chris Hermenitt 248-***-****


** ***** ** ************* **********, including 7 years in China and Japan, in Quality Management roles at the factory, regional, and global level. An expert in Management Systems, FMEA, ISO/TS 16949, Audits, and other quality concepts used in the automotive, chemicals, electronics, and plastics industries. EXPERIENCE

Henkel Adhesive Technologies – an $8 billion global adhesives manufacturer for the automotive, electronics, and consumer goods markets.

Madison Heights, Michigan, USA

Nov 2015 – Present: Vice President of Quality – Global Management Systems

• Managed global management systems for ISO 9001, ISO/TS 16949, and others through 9 global direct reports. Feb 2015 – Present: Vice President of Quality – North America

• Managed quality in 34 factories in the USA and Mexico through 8 direct reports. Shanghai, China

Jul 2013 – Nov 2015: Regional Quality Director – Asia Pacific (acting role 2/2015-11/2015)

• Managed quality in 35 factories in 10 countries in Asia through 9 direct reports. ASQ Quality Press – the publishing arm of the American Society for Quality. Milwaukee, Wisconsin, USA (remote)

May 2014 – Present: Member – Standing Review Board

• Technical reviewer of books and articles submitted for publication. Flextronics – a $30 billion global electronics manufacturer for the automotive, healthcare, and consumer goods markets. Shanghai, China

Jun 2011 – Jun 2013: Regional Quality Director – Automotive/Medical/Aerospace Asia Pacific

• Managed quality in 7 factories in China, Singapore, and Malaysia through 1 direct and 6 indirect reports. Tenneco – an $8 billion global manufacturer of automotive ride control, exhaust management, and elastomers. Hartwell, Georgia, USA

Nov 2010 – June 2011: Quality Manager

• Managed a department of 60 people through 5 direct reports and a budget of USD 1.6 million. MANN+HUMMEL – a $3 billion global automotive supplier of air and fluid management systems Yokohama, Japan

Apr 2007 – Nov 2010: Director of Quality Japan

• Managed a department of 5 people supporting the global Japanese automotive customer business South Bend, Indiana, USA

Aug 2005 – Apr 2007: Quality Manager

• Managed a department of 12 people and a department budget of USD 700,000. Supported automotive customers. South Bend, Indiana and Portage, Michigan, USA

Aug 2004 – Aug 2005: Project Engineer – Lean / Six Sigma

• Trained on lean concepts and statistical tools, led lean workshops and Six Sigma (DMAIC) projects. Jan 2000 – Aug 2004: Quality Engineer

Portage, Michigan, USA

Feb 1999 – Jan 2000: Lead Operator

Apr 1998 – Feb 1999: Machine Operator


2015 – Doctor of Business Administration (all but dissertation), Management of Engineering and Technology Golden Key International Honor Society

Northcentral University, Prescott, Arizona

2008 – Master of Science, Engineering Management

Phi Kappa Phi International Honor Society

Eastern Michigan University, Ypsilanti, Michigan

2010 – Graduate Certificate, Quality Management

Eastern Michigan University, Ypsilanti, Michigan

2004 – Bachelor of Arts, Management and Organizational Development Spring Arbor University, Kalamazoo, Michigan

1995 – Associate of Arts, Liberal Arts

Phi Theta Kappa International Honor Society

KVCC Honors Program

Kalamazoo Valley Community College, Kalamazoo, Michigan PROFESSIONAL AFFILIATIONS, CERTIFICATIONS, VOLUNTEER ACTIVITIES 2015: American Statistical Association Member

2014: Asia Pacific Quality Organization Member

Nov 2010 – Sep 2012: ASQ Influential Voices Contributor Jul 2009 – Jul 2011: ASQ Automotive Division International Membership Chair ASQ Certified Quality Technician (CQT)

ASQ Certified Manager of Quality/Operational Excellence (CMQ/OE) – lapsed ASQ Certified Six Sigma Black Belt (CSSBB) – lapsed 2002: American Society for Quality (ASQ) Senior Member PUBLICATIONS AND PRESENTATIONS

Jun 2015: Back to Basics: 1+1=Zero Defects, Quality Progress Dec 2014: FMEA Thinking: The Key to Better Manufacturing, presented at the East China University of Science & Technology Nov 2013: Quality in the First Person: Career Traveler, Quality Progress Sep 2010: Book Review: Here Comes Everybody, Journal of Applied Christian Leadership Sep 2010: Working with our Japanese Partners, Automotive Excellence

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