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Customer Service Executive Assistant

Location:
Highland Park, New Jersey, 08904, United States
Salary:
47000
Posted:
October 28, 2016

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Owens, Sheshina

**** ****** ***** *****, ** ***** 609-***-**** acxaah@r.postjobfree.com

Objective

Seeking a position where I can utilize my strong interpersonal skills and positive work ethic as part of a team that is highly motivated to achieve the company's overall goals.

Education

RIDER UNIVERSITY

Major: Business Management

Minor: Psychology

UNIVERSITY OF PHOENIX

Major: Business Management

Minor: Psychology

Skills & Abilities

Microsoft Suite, Peachtree, QuickBooks Boston Post, PeopleSoft and other office equipment

Experience

BILLING COORDINATOR ELS LANGUAGE CENTERS JULY 2010 - PRESENT

Maintain files for International students and University Centers

Organize and maintain department Excel Spreadsheets

Update and maintain PeopleSoft on a daily basis

Accounts receivable

Maintain all incoming and outgoing payments

Direct Invoicing for Embassies and Education institutions

Event Planning

Travel Arrangements

Meeting and appointment scheduling

RESEARCH CONSULTANT/CUSTOMER CARE REP CENLAR AUG 2009 – FEB 2010

Incoming and outgoing call center

Maintain file and notes for all call in network systems

Prioritize and organize clients mortgages and modification information

Answer letters and emails concerning client issues and complaints

All Escrow issues

EXECUTIVE ASST/LEASING CONSULTANT BAYVILLE HOLDINGS/CONIFER LLC SEPT 2008 – FEB 2012

Greet and assist clients(Residential & Commercial)

Showcase Units to potential clients

General office work in Excel and Boston Post programming

Accounts Receivables in Boston Post for payment processing

Maintenance

Travel

Event Planning

Meeting and Appointment scheduling

Reporting to the C-Level Executive and Owners

CONSULTANT G-TECH CORP DEC 2006 – SEPT 2008

Maintain files for NJ State Lottery Audit Department

Dispatcher to all agents and retailers in state of NJ

Maintain spreadsheets for daily drop offs

Communicate with off-site employees and drivers to maintain service to all retailer

Keep Lottery Commission informed of any theft & incorrect procedures

Reporting to all C-Level Executives

EXECUTIVE ASSISTANT SCHLUMBERGER JUNE 2007 – NOV 2007

Travel Coordinator

Reports to all C-Level Executives: Building Mgr., Head Acct. & Manufacturing Mgr.

Maintain spreadsheets for personal and confidential documentation

Book Keeping(Credit Accounts, A/R & A/P, all business accounts)

CUSTOMER SERVICE ICT GORUP INC JULY 2003 – MAY 2007

Incoming/Outgoing call Ctr.

Billing & Claims for Dr, patients, and hospitals

STOCK ANALYST PROCTOR & GAMBLE (NYSE) JAN 2001 – NOV 2003

Book Keeping(Credit Accounts, A/R & A/P, all business accounts)

Maintain personal client files and daily trading

Transfer and collect all business trades and sells for each quarter

Manage personnel(11pm-7am)

Web design and portfolio setup

CLERK RECEPTIONIST MERCER MUTUAL INS COMPANY DEC 2000 – JAN 2002

Book Keeping(all insurance files for underwriters and customers)

Maintain personal client documents and reports

Receptionist



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