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Customer Service Assistant

Manitowoc, Wisconsin, 54220, United States
October 28, 2016

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Natica L. Fullove

**** ********** **

Manitowoc wi 54220


OBJECTIVE: To obtain employment in a childcare or nursing atmosphere


Able to communicate in American sign language

Childcare Specialist

Mayas House Child Care - Rockford, IL 06/2009 – 02/2013

Self – Employed – Milwaukee, WI/Rockford, IL 06/2001 – 06/2007

Caring for disabled, drug addicted and homeless children.

Daily curriculum, preparing healthy meals, grooming if needed

Parent intakes, enrollments, assessments

Communicate with children's parents or guardians about daily activities, behaviors, and related issues.

Sanitize toys and play equipment.

Instruct children in health and personal habits, such as eating, resting, and toilet habits.

Maintain a safe play environment

Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.

Assist in preparing food and serving meals and refreshments to children.

Dress children and change diapers.

Certified Nursing Assistant

River Bluff Nursing Home–Rockford, IL 08/2008 – 01/2009

Lutheran Social Services – Rockford, IL 02/2008 – 07/2008

Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.

Turn or reposition bedridden patients.

Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.

Assistant Food Manager 01/1998-05/2001

Sweets Frozen Custard - Milwaukee, WI

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Count money and make bank deposits.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Establish standards for personnel performance and customer service.


Medical Assistant Associate’s Degree - Rockford Career College; Rockford, IL

Expected Graduation Date: 2015

Certified Nursing Assistant Certification - Rock Valley College; Rockford, IL 2008

Certified Pulmonary Respiratory Certification – Rock Valley College, Rockford, IL 2008

High School Diploma - Assatta High School – Milwaukee, WI 1998

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