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Sales Customer Service

Location:
George Town, George Town, Cayman Islands
Posted:
October 30, 2016

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Resume:

MY GOAL

I have vast knowledge with extensive experience in the Fields of “BEAUTY CULTURE and BEAUTY THERAPY” and would like to share my knowledge with your company. Since this field is changing moment by movement and I want to be one of a best Beautician in the world, I would like to explore deep into latest technologies in my field of expertise and acquire more experience to gain my knowledge for the betterment of the job as well as of the company I work.

SKILLS

A talented individual with years of experience in the line of beautification and grooming practices; used beauty tools and practices in make-up, waxing, Threading Henna tattoo and a combination of therapeutic modalities such as electrolysis, massage therapy, Ayurveda Panchakarma Therapy, Reflexology non-surgical face lifting; has the ability to communicate with different kinds of clients; possesses great knowledge in beauty products and exhibits deep interest in people; with an ultimate objective to improve the outward appearance of the client

Profoundly self motivated.

Strong ability to maintain a professional appearance at all times.

Great experience in skincare and make-up application.

Deep waxing and threading experience in administering facials.

Proven sales/recommendation background.

Excellent team player, responsible, dependable with high personal standards and values.

Excellent client care, guest service and attention to detail.

Great ability and willingness to update technical skills by facilitating and participating in on-going on-the –job trainings.

Uncommon communication skill in few languages.

Profound flexibility on the job.

Great ability to organize and present both esthetic and technical information

PROFESSIONAL EXPERIENCE

Presently working as a beauty therapist at ECLIPZE HAIR DESIGN AND DAY SPA in Grand Cayman Island from March 2009

Carry out skin analysis and give advice about skin and body care.

Perform Facial and all kind of Body Massage and Aromatherapy Treatment, Body Treatments such as, Mud Wrap Treatment, Tone and Tighten Treatment.

Determine the cause of the problem when the client suffering such as stress, tension advert to meditation and exercise.

Use a variety of treatments and electrical equipment to treat individual skin and body conditions.

Remove facial and body hair by Threading or waxing.

Apply make-up

Henna tattoo[tempery-Mehahidi design]

Perform eyelash and brow tint.

Perform reception duties (e.g. receive bookings and arrange appointments

Maintain client consultations and records. Complete client record forms with information such as treatments, products used, particular problems and allergies.

Read client charts for information, such as clients' preferences, skin types and past treatments.

Provide advice on and sell cosmetic products and related beauty equipment.

Read directions on products and equipment.

Read magazines and promotional material from suppliers, such as pamphlets and letters, to learn about new products and techniques.

Read fact sheets on chemical products for information about their compositions, use and emergency first-aid procedures.

Use appointment books to schedule clients and to prepare for incoming clients. .

Read equipment catalogues when purchasing new equipment.

Obtain technical information from diagrams, for example, diagrams of hair follicle, foot or toes, Reflexology diagrams and use diagrams to explain treatments to clients

Determine the cause of the problem when a skin product is not effective for a client, even though it has been in the past by exploring variables, such as allergies or changes in medication and make recommendations to the client.

Worked as a HAIR DRESSER / BEAUTY THERAPIST at "SOMAR" Ladies Saloon in Sharjah, UAE from Feb 2008 to Feb 2009.

Carry out skin analysis and give advice about skin and body care.

Perform facial and all kind of body massage and aromatherapy treatment, body treatments such as, mud rape treatment, tone and tighten treatment.

Determine the cause of the problem when the client suffering such as stress, tension advert to meditation and exercise.

Use a variety of treatments and electrical equipment to treat individual skin and body conditions.

Remove facial and body hair by Threading or waxing.

Apply make-up

Henna tattoo[tempery-Mehahidi design]

Perform eyelash and eyebrow tint.

Perform reception duties (e.g. receive bookings and arrange appointments)

Provide advice on and sell cosmetic products and related beauty equipment.

Provided full range of beauty therapy treatments.

Maintained strict client confidentiality.

Maintain client consultations and records. Complete client record forms with information such as treatments, products used, particular problems and allergies.

Read client charts for information, such as clients' preferences, skin types and past treatments.

Advised clients on the best treatment programs to be used.

Achieved set sales and treatment targets.

Contributed in organizing of themed evenings, promotions and special offers.

Read magazines and promotional material from suppliers, such as pamphlets and letters, to learn about new products and techniques.

Read fact sheets on chemical products for information about their compositions, use and emergency first-aid procedures.

Use appointment books to schedule clients and to prepare for incoming clients. .

Read equipment catalogues when purchasing new equipment.

Obtain technical information from diagrams, for example, diagrams of hair follicle, foot or toes, Reflexology diagrams and use diagrams to explain treatments to clients

Determine the cause of the problem when a skin product is not effective for a client, even though it has been in the past by exploring variables, such as allergies or changes in medication and make recommendations to the client.

Worked as a HAIR DRESSER / BEAUTY THERAPIST at “SALON SHIRU” in Colombo 3, Sri Lanka from Jan 2005 to May 2007.

Provided full range of beauty therapy treatments.

Assessed and treated skin and figure problems.

Recommended and carried out slimming treatments and exercises in conjunction with a diet recommended by the client's doctor.

Made cosmetic sales.

Performed specialized make-up techniques.

Performed eye brow tinted eyelashes tinted

Henna tattoo.

Performed permanent and temporary removal of unwanted facial and body hair.

Maintained strict client confidentiality.

Advised clients on the best treatment programs to be used.

Achieved set sales and treatment targets.

Contributed in organizing of themed evenings, promotions and special offers.

Greeted customers and maintained an accurate appointments diary.

Trained a team of beauty therapists.

Processing product orders.

Calculated weekly sales figures.

Controlled all aspects of the salons' finances.

Maintained and improved customer relations through advertising, promotions.

Designed and created the price lists, gift vouchers and appointment cards.

Ensured the smooth day-to-day running of the department

Executed treatment procedures, by ensuring up to date knowledge of beauty products.

Ensured the secure handling of money and cash transversals.

Worked as a Beautician at “AL Maleha” Ladies Saloon in “Al Ain U.A.E” from June 1999 to August 2004

Provided full range of beauty therapy treatments.

Maintained strict client confidentiality.

Advised clients on the best treatment programs to be used.

Achieved set sales and treatment targets.

Henna tattoo

Managing my own Beauty Saloon from May 1991 to May 1999.

Provided full range of beauty therapy treatments.

Maintained strict client confidentiality.

Advised clients on the best treatment programs to be used.

Achieved set sales and treatment targets.

Contributed in organizing of themed evenings, promotions and special offers.

Greeted customers and maintained an accurate appointments diary.

Trained a team of beauty therapists.

Processing product orders.

Calculated weekly sales figures.

Controlled all aspects of the salons' finances

Maintained and improved customer relations through advertising, promotions.

Designed and created the price lists, gift vouchers and appointment cards.

Ensured the smooth day-to-day running of the department

.Executed treatment procedures, by ensuring up to date knowledge of beauty products.

Negotiated with sales representatives and suppliers.

SPECIAL SKILLS

Excellent communication and writing skills

Extensive knowledge of the operation of a beauty shop

Excellent ability to communicate with clients

Remarkable knowledge of beauty techniques and sanitation procedures,

In-depth ability to provide styling and grooming

Uncommon sensitive when treating clients for body and facial treatments

Excellent hand-eye coordination

Extensive experience in Hair Dressing, Beauty Culture & Flower Making

Conversant in Mehendi Designing (Using Henna)

Ample experience in Slimming, Electrolipolysis, Sequential Draining Massage, Electrostimulation, Hair removal and Sono-Photo Massage

PROFESSIONAL AND EDUCATION QUALIFICATIONS AND TREANING

Successfully completed a course in Ayurveda Panchakarma Therapy awarded training on Traditional Medicine Preservation Foundation Sri lanka

Successfully completed a course in Hair Dressing Practice 2 and awarded certificate from the City & Guilds of London Institute.

Successfully completed training on Nazaki Yogo Ionic System, hair straightener products from Energy Cosmetics, Dubai, UAE.

Successfully completed training on Product Knowledge & Body Mechanics by Bruce Baltz, LMT – Spiri Physical at Grand Cayman, Cayman Islands.

Successfully completed training on Advanced Certificate Programme for Product Knowledge, Protocol Execution and Retail Skills by June Jakobs Spa Collection at Grand Cayman, Cayman Islands.

Successfully completed a course in Beauty Culture, Flower Making & Hair dressing and awarded a Diploma from SWINI School of “Health & Beauty” of Sri Lanka.

Successfully completed a Course in Bridal Bouquets and Flower Arrangements, Hair Dressing & Beauty Culture and awarded a Diploma from the Vocational Education Centre, B.M.I.C.H., Sri Lanka.

Participated the Entrepreneurship Development Training Program organized by Small Enterprises development division of the Ministry of Youth Affairs & Sports Sri Lanka under U.N.D.P/L.O Project.

Successfully completed the program on “Training of Assessors for Competency Based Assessments on Beauty Culture” held at National Institute of Technical Education of Sri Lanka.

Participated Beauty Workshops organized by the Lakme Beauty Products of Sri Lanka.

Successfully completed on Certificate Course of Microsoft Office at Grand Cayman, Cayman Islands.

Successfully completed on 6 Stages of Customer Service Delivery workshop in year 2011 & 2012 by Government of Cayman Islands (PRIDE).

Successfully completed Training Course for Cosmetologists, Barbers and Hair Dressers Conducted by the Department Environment Health of Cayman Islands.

TOOLS & MACHINERY

Hands on experience in following Beauty Treatments using AVANTGRADE Line Machines:

Pulsed Light Hair-Removal System (Lightwave Advance)

Multi-Method Hair-Removal System (Depilprogram Ultrasystem)

UltraFlash & Flash

UltraBlend & Blend

Classic Thermolytic

Tweezer

Epilsoft Electrocosmetic

Beauty System Anti-Age

Ultra-skin System

Skin-Lab Concept

Cell system Remodeling

Infrasytem Silhouette

QUALITIES AND VALUES

Hard-working, Positive Attitude, Reliable, Entrepreneurial, Eager To Learn, Friendly, Flexible, Open-Minded and Creative

AFFILIATION

•Member of the Sri Lanka Beauty Therapy Association

•Member of the Assessors for Competency Based Assessments on Beauty Culture in Sri Lanka.

REFERENCE

Shiru Wijemanna

Beautician &Hairdresser

Examiner & Verifier [City&Guilds]

SALON SHRU

Academy of Dressing & Beauty Culture

#56 A, School Lane,

Colombo 03,

Sri Lanka.

Tel; [94]112584685, [0094]777281550

E-mail; acxa7s@r.postjobfree.com

Web;www.salonshiru.com

Doctor.Jayasiri Mendis

Director TRADITIONAL MEDICINE PRESERVATION FOUNADATION

RGS No;07/6/WP/AI/138

J.P. [all island]

#201/3

Rajagiriya Road,

Rajagiriya,

Sri Lanka.

Tel; [94]112584685,

[0094]722830853

E-mail; acxa7s@r.postjobfree.com



Contact this candidate