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Customer Service

Location:
Menomonee Falls, Wisconsin, 53051, United States
Salary:
32,000
Posted:
October 30, 2016

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Resume:

TB

OBJECTIVE

To find a management position that will strengthen my leadership and customer service skills.

SKILLS

I have great customer service skills with experience in management. I can relate to people and respond to their needs in a respectful manner.

I’m proficient in Word and Outlook. I’m a fast learner and am willing to learn new tasks given to me.

TANYA BAURES

EXPERIENCE

ASSISTANT DIRECTOR • KINDERCARE • JUNE 2013 – AUGUST 2016

I was part of the management staff and was responsible for leading a center of teachers as well as taking care of the children in the center. I answered the phones and dealt with family commutations on a daily basis. I also dealt with the financial operations, billing, USDA food program lead, and family operations which included entering new and prospective families into the company computer systems. I also was a cook and driver for the company.

TEACHER • BRIGHT HORIZONS FAMILY SOLUTIONS • JUNE 2012 - JUNE 2013

I was a lead teacher in a classroom of children ranging from 6 weeks to 12 years of age. I was responsible for the daily tasks that include but not limited to planning and implementing lesson plans, daily schedules via the computer, answering phones, talking to and commutating to the parents either in person, over the phone, or via email about their child and his or her day.

EDUCATION

HIGH SCHOOL DIPLOMA • 1992 • BROWN DEER HIGH SCHOOL

ASSOCIATES DEGREE • 1998 • MILWAUKEE AREA TECHNICAL COLLEGE

Graduated with an Associates in Early Childhood Degree in 1998 with a GPA of 2.50



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