CURRICULUM VITAE

Name: A.INIYAN NOORTHEEN

Vice CTCH: +965-********

Email: acxa5y@r.postjobfree.com

CARRER OBJECTIVE:

Enthusiastic professional with excellent customer service seeks chance to be a part of an organization that provides maximum job satisfaction and good job culture by giving more opportunities to lean interact and gain new experiences, by giving great responsibilities, with competence to scale new heights thought my career and to grow with the organization.

ACADEMIC QUALIFICATION:

Completed Post Graduation MBA (Marketing & HR) from MIET Engineering College, Trichy. Anna University Chennai.

Completed Under GraduationB.Com Kurinij College of Arts & Science, Trichy. Bharathidasan University Trichy.

Completed Higher Secondary Education from State Board of Tamil Nadu.

Completed High School Education from State Board of Tamil Nadu.

SPECIAL SKILLS:

Customer handling training

Operating System : All windows version, Linux,

Back-ends : Ms Office, Internet application & Tally ERP 9.0

EXPERIENCE:

Worked as Guest Service Agent from 07.11.2013 to till date in Le Royal Hotels., Kuwait. Star)

Make and confirm reservation with proper backups and to ensure the payment.

Deal with the guest face to face by being diplomatic and professional.

To work independently, yet to work well with others as part of the team.

Responsible for keeping accurate records of all paper transactions and will be responsible for handling advance deposits and keeping accurate records of all advance deposit.

Meet and Assist the guest specially the transits and layover guests & Handling complaints.

Co-ordinate with the team members & maintain the standards of the organization.

Dealt with computer as working with OPERA 5.Knowlege of excellent computer skills.

ACHIVEMENTS:

Achieved Employee of the Fourth quarter 2014 at Le Royal Hotels.

PROJECTS DETAILS:

Project (Academic Project) : A study on customer preference and satisfaction to wards andavar mineral water at Tiruchirapalli.

STRENGTHS:

Ability to utilize skills in a team where best required.

Focused on completing the responsibilities with efficiency.

Articulation of ideas in a clear & creative style as well as improved telephone handling. Customer oriented and ability to work under pressure.

To inspire and to support team leadership.

Ability to accept personal responsibility for resolving concerns.

Ability to handle pressure in stressful situations.

Flexibility to work in shifts. I do not provide customer service with Quantity but with QUALITY and Satisfaction.

Determination to perform continually well in accordance to the standards.

Availability to work a rotating roster over 7 days, including weekends, weekdays and over a 24 hr period.

PERSONAL DETAILS:

Father’s Name : M.Abdul Majeeth

Date of Birth : 10.06.1987

Languages Known : English, Tamil & Hindi

Nationality : Indian

Martial Status : Single

PASSPORT DETAILS:

Passport Number : J7295438

Date of Issue : 12.03.2012

Date of Expiry : 11.03.2022

Place

Visa Status : Article 18 (Transferable)

REFERENCE:

1.Mr. Raja Mohamed

Group Executive Housekeeper

Le Royal Hotels Kuwait

Tel no. +965 - 65558663

DECLARATION

I hereby but forward my candidature for your kind consideration with the declaration that the above mentioned factors are correct and true to the best of my Knowledge and belief.

Place:

Date: (Iniyan Noortheen)

Contact this candidate