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Executive Assistant Customer Service

Miami, Florida, United States
To be determined
October 30, 2016

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Maria Perez-Castañeda

Miami Springs, FL ***** - 305-***-****

Authorized to work in the US for any employer


Executive Assistant, to VP Revenue Cycle

Vitas Healthcare Corporation - Miami, FL - July 2005 to October 2016 Miami, FL

VITAS Healthcare can help patients and their families seeking hospice and palliative care with perseverance and dignity in the face of terminal illness.

Executive Assistant, to VP Revenue Cycle

* All office processes for the Revenue Cycle department, management and staff.

* Scheduling travel, meetings, working lunches and conference calls.

* Working in conjunction with the Accounts Payable department to process reimbursement check requests for providers and patient's families.

* Tracking vacation and FMLA time.

* Processing mail for timely CMS Medicare Medicaid payments, working closely with the Copy Center for mail distribution.

* Daily updates to management calendars.

* Processing and updating confidential employee information.

* Tracking, anticipating and placing office supply orders.

* Placing service calls for copiers and faxes.

* Assisting the Customer Service department with patient and provider calls.

* Preparing expense reports for management reimbursements. Executive Assistant to Founder and CEO, Roberto Weill, Sr Tropical Del Campo - Miami, FL - January 1997 to July 2005 Miami, FL

Tropical Del Campo produces its trademark Iselita Plantain Chips, a healthier alternative to snacking. Executive Assistant to Founder and CEO, Roberto Weill, Sr.

* Working closely with the CEO in arranging meetings amongst various members of his private Hayek University.

* Scheduling extensive travel plans.

* Tracking personnel vacation time.

* Arranging press releases.

* Supervised other employees and ensured that quality work was the end result.

* At Iselita chips, served as a resource for the Accounts Receivable department reviewing all entries were posted correctly for monthly end closing.

Office Manager

Gold Coast Media - Miami, FL - January 1996 to January 1997 Miami, FL (company is now closed)

Gold Coast Media lead the industry in the 1990's producing psychic infomercials viewed mainly in California. Office Manager

* Provided financial and administrative support for company President, management and staff.

* Conducting new employee checks.

* Preparing staff payroll.

* Ordering office and kitchen supplies.

* Recording all of the vacation and sick time.

* Resolving diverse employee problems such as insurance, parking and other complaints. EDUCATION

Associate in Arts in Business Administration

Florida Career College



Mortgage Broker

April 2005 to April 2007


Technical Skills

• Microsoft Office programs including Word, Excel, PowerPoint, Outlook, Visio Proficient in: Spanish

Reading, writing, speaking

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